ChatGPT: 9 AI Tools, 1 App!
All-in-one AI for SEO, blogs, product descriptions & Images
Rating
4.0
feedback
70
chart
#1,276
All reviews
Review RSS Feed
March 7, 2024
Good
Thank you for your feedback! We're glad you like the service! Feel free to reach out to us at [email protected] if you have any questions!
Oct. 27, 2023
Deleted the app and still taking my money i will back charge for fraud
Thank you for reaching out and sharing your experience with us. I'm very sorry to hear that you had a negative experience with our app. Your feedback is incredibly valuable, and we want to ensure we address any issues you’ve encountered. Please reach out to me at [email protected] so I can help you.
June 20, 2023
Is working well so far. I would prefer if it could do mass write ups however but other than that it's still worth it.
May 28, 2023
So, long story short....I cancelled a trial wiithin the trial period. Was then charged an obscure amount. Emailed on three occasions demanding a refund with no reply. Contacted shopify who contacted the app developer demanding the same. They also received no reply. After this I left a negative review. It was only after this that Rochelle contacted me asking for me to remove my review promising me that if I did so I would receive a full refund. After removing the review no refund was given! Disgraceful!! They basically tried to bribe me into removing my honest review and I felt backed into a corner and took it down as I really needed to get the money back. So upon looking at my bank statement today they have gone and charged me again. I am absolutely livid!! This is shocking behaviour. I will be contacting my bank to report fraudulent activity. I am just starting up my shop and have no income from it yet and do not have really have spare cash hanging around to give away to people like this. They tried to say as I cancelled the app on the shopify storefront I would not be entitled to a refund they said it needed to be done on their website.....what on earth??? At no point was this stated anywhere and I only ever accessed the app on the shopify platform and was not even aware that they had a website. I am disgusted with this company and will be reporting them again to shopify. STEER CLEAR, no doubt they try to contact me again with more lies whilst asking me to remove my review. This time they will be ignored and this review will stay up here for all to see. Incidentally looking at reviews othet have had the same issue. So proceed at your own peril!
Hi Rebecca. Apologies for the confusion. I tried reaching out to you via email at your support email but got no response. We needed some information to process your request. Please check your email so we can resolve this for you. -Rochelle
March 6, 2023
Smartli helps reword the product descriptions and improve the SEO for my products. Instead of spending 5-10 minutes for each product Smartli can do about 20 products/items in 5 minutes.
Thank you for taking the time to leave a review about Smartli! We are thrilled to hear that you find it "absolutely awesome". We take pride in creating a product that helps our users save time, and we're glad to hear that it's making a difference for you. Your feedback means a lot to us, and we appreciate you sharing your thoughts. Thank you again for your support!
March 1, 2023
Just starting out. Looks like this could be exactly what I’m looking for. Very optimistic. Let’s go !
We're glad you were pleased with your experience and would appreciate any additional feedback on how we can improve our service even further. To discuss your experience in greater detail, please contact us via 24x7 live chat. - Irene
March 1, 2023
I like this app so far. I'm not great at Seo etc.. so I like the fact that It's a really easy set up, I'm excited to see how it works.
Hi there! Thanks for your feedback! We are glad that you're finding the app useful. Please feel free to contact us at [email protected] with questions or suggestions!