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Smartreply | Social Media AI for Shopify

Smartreply | Social Media AI

SmartReply AI Agent | Automate Engagement on Meta

Chat Barcode scanning
Developer
View on App Store

Rating

4.9

feedback

54

Reviews

chart

#1,460

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    93%
  • Less than a year
    2%
  • More than a year
    0%

Reviews Summary

SmartReply is a Shopify App that has received overwhelmingly positive reviews for its AI-driven responses and automation features. Users praise its ability to streamline social media management, boost sales, enhance customer experience, and reduce response times significantly. The app is lauded for saving time, delighting customers, and allowing business owners to focus on innovation and growth. Customers appreciate the personalized and prompt support provided by SmartReply, which has transformed their customer interactions and support processes. However, there was one negative review mentioning being charged for the service even after uninstalling before the trial period ended.

Highlights

Positive reviews highlight the efficiency and time-saving benefits of SmartReply's AI-driven responses and automation features.
Users appreciate the personalized and prompt support provided by SmartReply, which has transformed their customer interactions and support processes.
One negative aspect mentioned in a review is being charged for the service even after uninstalling before the trial period ended.
Customers praise the app for streamlining social media management, boosting sales, and enhancing customer experience.
SmartReply is recommended for solo entrepreneurs and small teams looking to automate customer support and engagement on social media platforms.

Rating Breakdown

  • 5
    98% (53 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Jan. 12, 2025

Was charged for service, even though I uninstalled before the trial period ended.

Store

Boho Eco Boutique™

Using app

About 1 month

Total reviews

1

Average rating

2.0

Developer Reply

Hi, we will reach out over email, but with all Shopify apps they aren't able to charge you if you have uninstalled so if you did get charged it's because you didn't actually uninstall the Shopify app before the billing date. We can't uninstall the app for you.

5 / 5 Share

Nov. 13, 2024

Say goodbye to support overwhelm! SmartReply's AI-driven responses help you stay on top of customer queries while boosting satisfaction and efficiency. Ideal for busy business owners!

Store

Wish Wirl

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

SmartReply has elevated my social media game! Automated responses, hidden negative comments, and targeted promotions = winning formula.

Store

Quill Trends

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Save time, delight customers, and focus on what matters with SmartReply! Let AI handle repetitive questions so you can drive your business forward. Perfect for entrepreneurs and small teams!

Store

Peak Picks

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

SmartReply's social media automation saves time, boosts sales, and enhances customer experience. Highly recommended!

Store

Flick Goods

Using app

6 days

Total reviews

5

Average rating

5.0

All reviews

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