Smartreply AI Customer Service
SmartReply AI Customer Service & Engagement on Social Media
Rating
5.0
feedback
3
chart
#2,372
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
33%
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Less than a day
0%
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Less than a month
33%
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Less than a year
0%
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More than a year
0%
Reviews Summary
Merchants are highly satisfied with the SmartReply Shopify App, giving it a perfect 5-star rating. They appreciate how the app efficiently manages social media replies, allowing them to concentrate on other aspects of their business while ensuring customer satisfaction. Additionally, users have noticed a notable decrease in support tickets after using SmartReply, highlighting its time-saving capabilities.
Highlights
Review RSS Feed
All reviews
Dec. 3, 2025
Smart reply is now one of the most essential tools we use. Not only does it save hundreds of labor hours, but it actually increases the success of our meta ads through better engagement and fast response time. Great tool and great guys over at smart reply.
Oct. 22, 2024
It easily handles all my social media replies, letting me focus on other areas of the business while keeping my customers happy.
Oct. 19, 2024
I've seen a significant reduction in support tickets since implementing SmartReply. It's a total time-saver!
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