Smartreply | Social Media AI for Shopify

Smartreply | Social Media AI

SmartReply AI Agent | Automate Engagement on Meta

Developer

Rating

4.9

feedback

56

Reviews

chart

#1,337

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    0%
  • Less than a month
    84%
  • Less than a year
    12%
  • More than a year
    0%

Reviews Summary

SmartReply is a Shopify app that has received overwhelmingly positive reviews from users. Customers praise its AI-driven responses for helping them stay on top of customer queries, boosting satisfaction, and efficiency. The app is highlighted for its ability to automate responses, hide negative comments, provide targeted promotions, and handle social media management effectively. Users appreciate the time-saving features, personalized recommendations, and the overall improvement in customer experience. However, there was one negative review mentioning being charged for the service even after uninstalling before the trial period ended.

Highlights

Positive feedback on AI-driven responses and customer support
Efficiency in managing social media interactions
Time-saving features and personalized recommendations
Negative feedback on being charged after uninstalling

Rating Breakdown

  • 5
    98% (55 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Jan. 12, 2025

Was charged for service, even though I uninstalled before the trial period ended.

Using app

--

Total reviews

1

Average rating

2.0

Developer Reply

Hi, we will reach out over email, but with all Shopify apps they aren't able to charge you if you have uninstalled so if you did get charged it's because you didn't actually uninstall the Shopify app before the billing date. We can't uninstall the app for you.

5 / 5 Share

Nov. 13, 2024

Say goodbye to support overwhelm! SmartReply's AI-driven responses help you stay on top of customer queries while boosting satisfaction and efficiency. Ideal for busy business owners!

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

SmartReply has elevated my social media game! Automated responses, hidden negative comments, and targeted promotions = winning formula.

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Save time, delight customers, and focus on what matters with SmartReply! Let AI handle repetitive questions so you can drive your business forward. Perfect for entrepreneurs and small teams!

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

SmartReply's social media automation saves time, boosts sales, and enhances customer experience. Highly recommended!

Using app

28 days

Total reviews

5

Average rating

5.0

All reviews

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