Smartreply | Social Media AI for Shopify

Smartreply | Social Media AI

SmartReply AI Agent | Automate Engagement on Meta

Developer

Rating

4.9

feedback

35

Reviews

chart

#1,343

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    6%
  • Less than a month
    143%
  • Less than a year
    3%
  • More than a year
    0%

Reviews Summary

SmartReply is a Shopify App that has received overwhelmingly positive reviews from users. The app is praised for its AI-driven responses that help in managing customer queries efficiently, boosting satisfaction, and saving time for business owners. Users appreciate the automation features that handle social media interactions, including automated responses, hiding negative comments, and personalized recommendations. SmartReply is highlighted for streamlining social media management, reducing response times, and enhancing customer experience. However, there is one negative review mentioning being charged for the service even after uninstalling before the trial period ended.

Highlights

Positive reviews highlight the efficiency and time-saving benefits of SmartReply's AI-driven responses.
Users appreciate the app's automation features for social media interactions, including personalized recommendations and hiding negative comments.
SmartReply is praised for streamlining social media management, reducing response times, and enhancing customer experience.
One negative review mentions being charged for the service even after uninstalling before the trial period ended.

Rating Breakdown

  • 5
    151% (53 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Jan. 12, 2025

Was charged for service, even though I uninstalled before the trial period ended.

Using app

About 1 month

Total reviews

1

Average rating

2.0

Developer Reply

Hi, we will reach out over email, but with all Shopify apps they aren't able to charge you if you have uninstalled so if you did get charged it's because you didn't actually uninstall the Shopify app before the billing date. We can't uninstall the app for you.

5 / 5 Share

Nov. 13, 2024

Say goodbye to support overwhelm! SmartReply's AI-driven responses help you stay on top of customer queries while boosting satisfaction and efficiency. Ideal for busy business owners!

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

SmartReply has elevated my social media game! Automated responses, hidden negative comments, and targeted promotions = winning formula.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Save time, delight customers, and focus on what matters with SmartReply! Let AI handle repetitive questions so you can drive your business forward. Perfect for entrepreneurs and small teams!

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

SmartReply's social media automation saves time, boosts sales, and enhances customer experience. Highly recommended!

Using app

6 days

Total reviews

5

Average rating

5.0

All reviews

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