Smartreply AI Customer Service
Answer customers faster & drive growth for your brand with...
Rating
4.7
Feedback
9
Reviews
Chart
#4,016
Shopify
All reviews
Rating breakdown
5
89% (8 ratings)
4
0% (0 ratings)
3
0% (0 ratings)
2
11% (1 ratings)
1
0% (0 ratings)
Reviews with text
100% (9)
2 / 5
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Sept. 29, 2026
In my opinion the app didn't provide any good overview of how to set things up. Hence, I scheduled an onboarding call. I stayed awake until midnight to do the call, as the timezones were not matching. No one showed up to the meeting and even after sending them an e-mail, I never heard anything back. Would definitely not recommend if you want to be taken seriously as a client.
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