Brown Bear Herbs review for SM: SMS, Popup Email Marketing

Dec. 19, 2025

Do NOT use Smartrmail Enhanced. I used this app for years without problems. I got a pressure sale and BIG promised of how they were going to bring in big money for me. The email automations they created had nice designs. However, they used AI to generate content, which caused errors (linking my business incorrectly, wrong address, most importantly wrong branding, etc), they lost 26000 email accounts, promised deadlines they could not deliver and did not deliver on, AND their recommended products feature glitched over and over again for months and the issue never got resolved. All in all these "supports" caused loss of business and customer reach. I asked for and was promised a refund for the loss of email addresses, etc. They then claimed they could not see the charges that had gone through every month. I shared screenshots with them of the charges, and they claimed that this was not sufficient proof. i spoke with shopify and they said this is the best proof I could give and they app had avenues to find out about the charges. Don't invest in "help" from Smartrmail enhanced.