SmartrMail Email Marketing SMS for Shopify

SmartrMail Email Marketing SMS

SmartrMail - AI Email Marketing Newsletter, Pop up, SMS

Rating

4.8

feedback

589

Reviews

chart

#2,324

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    12%
  • Less than a year
    52%
  • More than a year
    33%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the ease of use, excellent customer service, and effectiveness in email marketing. Many users highlighted the personalized templates, seamless integration with Shopify, and the helpfulness of the support team, particularly mentioning individuals like Jesse, Moe, Yasmine, and Nicolas. Customers appreciate the quick responses, user-friendly interface, and the ability to customize email newsletters and pop-ups. Some users have been long-term customers, emphasizing the reliability and continuous improvement of the app over the years. However, there were a few negative reviews mentioning issues with design functionality, occasional lag, and difficulties in returning to previous designs.

Highlights

Positive customer service and support
Ease of use and integration with Shopify
Customizable templates and pop-ups
Reliability and continuous improvement
Issues with design functionality and occasional lag

Rating Breakdown

  • 5
    89% (524 ratings)
  • 4
    7% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 23, 2024

SmartrMail automations have transformed our business. The setup was straightforward, thanks to their included Agency Services with the Pro plan. The emails consistently generate additional revenue for our store. A huge thank you to Jesse Correy for not only setting up the automations but also fixing our store logos. Your exceptional service and expertise have been truly appreciated.

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

July 22, 2024

Very good app that easily opens a new sales channel

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2024

VERY easy to get started with email marketing with this app. Settings very intuitive and I was able to set it and go. With other companies I have used in the past, like MailChimp, I had to not only set up the settings, but then worry about the funnels, automations, newsletters and more - and in most cases, because I was not versed in what I was doing, my emails came out very amateur looking. Not so with SmartrMail. Had some questions about more marketing I could do and took a Zoom call with Peter Connolly. Love the accent! But what I loved even more was his honesty AND integrity. He gave me an honest assessment of my business and in the direction I wanted to go and rather than just take my money like some companies (you know who they are), he actually advised me to downgrade until my business has grown more, because he understands that in order for his business to grow, my business needs to grow. That's impressive - and I see my business growing with them for quite some time in the future. Thank you!

Using app

About 1 month

Total reviews

4

Average rating

5.0

1 / 5 Share

July 3, 2024

Des prélèvements intempestifs, un service excessivement cher et des montants prélevés non justifiés

Using app

10 months

Total reviews

1

Average rating

1.0

5 / 5 Share

June 19, 2024

Es la mejor aplicación de email marketing que hemos usado. Es realmente fácil de usar. Cuando la instalas por primera vez, escanea tu página web y propone plantillas según los colores de tu tienda. Adicionalmente, aunque no está disponible en español, es posible personalizar casi todos los copies para adecuarlos al idioma que necesitas. Se integra perfectamente con Shopify. Lo mejor es que el servicio al cliente es muy rápido. 10/10

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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