SmartrMail Email & SMS for Shopify

SmartrMail Email & SMS

Automate Email & SMS flows. AI newsletters in seconds. Expert...
Developer
SmartrMail
View on App Store
SmartrMail Email & SMS
Rating
4.7
Feedback
278
Reviews
Chart
#511
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

SmartrMail is a popular app among ecommerce merchants, with many positive reviews highlighting its ease of use, automation features, and excellent customer support. Users appreciate the app for its ability to automate email contact with customers, promote products effectively, and provide a seamless process for email marketing. The support team is praised for being responsive, friendly, and helpful, going above and beyond to assist users with any issues. Additionally, the app is commended for its user-friendly interface, professional-looking newsletters, and its effectiveness in converting customers into sales.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 6%
Less than a month 32%
Less than a year 43%
More than a year 19%
All reviews
5 / 5 Share
June 30, 2026

I just switched over from using Constant Contact, and I'm still learning my way around. The support team was awesome and very engaged in helping me get my first newsletter out. I love that the product blocks are directly tied to my store; just pick a product, and it loads all the necessary info and links. So far so good!

Store Using app Total reviews Average rating
Choice Slides 2 days 8 5.0
5 / 5 Share
March 3, 2026

I have been using SmartrMail for 5+ years for my retail shop. The app makes it easy and seamless to automate email contact with our customers, to promote new products to existing customers and to have an overall process in place to handle this portion of our business. I recommend SmartrMail for retail business.

Store Using app Total reviews Average rating
Nightingale Metal Design About 6 years 8 5.0
Developer Reply

Thank you for being with SmartrMail for over 5 years! We’re really glad to hear that the automations and tools have helped streamline the communication with your customers. We truly appreciate your recommendation and continued support! 😊

5 / 5 Share
Feb. 16, 2026

We are using Smartrmail for our email automations and are very happy with the app. The support team is excellent, very responsive, friendly, and truly helpful. They took the time to understand the issue in detail, explained everything clearly and resolved it quickly. The whole experience felt professional and supportive from start to finish. Highly recommended for anyone looking for a reliable email automation/newsletter solution for Shopify.

Store Using app Total reviews Average rating
WeserklecksWERK 12 months 5 5.0
Developer Reply

Thanks so much for taking some time away from your busy shop to leave a review for SmartrMail. We're glad you had a great experience with our tool and our support team and are happy to provide email marketing services to WeserklecksWERK.

5 / 5 Share
Feb. 11, 2026

Been using these guys for a few years. What a great team they are. Nothing is to much trouble even when we had a few problems. They are on it. Look forward to working with them

Store Using app Total reviews Average rating
SprocketsUK 4 months 2 5.0
1 / 5 Share
Dec. 26, 2025

THEY HAVE NOT VERIFEID MY ACCOUNT, AND CHARGING ME PAYMENT EVERY MONTH OF $65.93. THAT'S SO WRONG. I HAVE NO IDEA, WHERE THIS COMPANY IS LOCATED, AND WHAT TYPE OF LAW THEY ARE FOLLOWING.

Store Using app Total reviews Average rating
SILVER STAR WHOLESALE About 1 month 1 1.0
Developer Reply

Hello - We have not been able to reach you to either by email or by in-app message to get the required information to verify your account. When the free trial expired you were charged as is normal for trial periods. If you could please reply to our requests for verification I'm sure we can resolve this for you. It is important that we verify SmartrMail users to ensure the best delivery rates for all of our subscribers.

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