All reviews

Rating Breakdown

  • 5
    90% (267 ratings)
  • 4
    6% (17 ratings)
  • 3
    1% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 100% (296)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 11, 2025

Great app! It helped me a lot in converting customers into sales.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2025

Easy to use creates a professional looking newsletter

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2025

Amazing app. Does everything we need for my website. So helpful to increase my sales too and good customer support! :)

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

Amazing app. It does everything I used to have to do manually. It takes such a load off me. Very simple and intuitive to use. The staff is great too. I had an issue and they jumped right on it. Definite 5 stars on this one.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2025

Awesome app and an even more amazing team. Jesse is my rep and he is extremely helpful, always ready to assist and super friendly and easy to deal with. I look forward to building a long term relationship with this company. Thank you.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2025

Very helpful support service to rectify issues when they arise.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

The customer service with this app is personal, professional and efficient. It is also very quick. I had some issues with setting my currency correctly for my region and the queries were dealt with promptly and efficiently.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Amazing App. Peter and Sourabh helped me out a ton. love the simplicity of it.

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

I've been using this app since I started on Shopify 4 years ago, I love it - great features, highly customisable & most importantly, amazing customer support. Great work guys

Using app

About 4 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Had a few issues setting up a Xmas/New Year Notification Pop-Up and Yasmine came to the rescue & sorted it out in no time !!! Great assistance & Service

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

AMAZING AMAZING AMAZING. It has been such a pleasure working with this team - especially Jesse and Mrunal. This is a completely different experience to what I have had with other email marketing apps, the process was extremely smooth and professional and any queries or concerns I had were very quickly answered or solved. Jesse was super responsive and really made it a stress free and enjoyable experience. I feel like I have finally got some really great looking email flows and I would strongly recommend them to anyone wanting to get to the next level with their email marketing.

Using app

29 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 10, 2025

The Smartrmail team has not only built a powerful app that covers the entire spectrum of e-commerce from A to Z—it also stands out thanks to its superb customer service. We received in-depth advice and felt we were in professional hands at all times. That's hard to find these days! You rock!

Using app

Over 4 years

Total reviews

6

Average rating

3.7

5 / 5 Share

Oct. 25, 2024

Very helpful with customer service and quick to respond to issues. The app itself is very easy to use but sometimes we non-techies need a little assistance. Glad to know we can get good service when we need it.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

SmartrMail is an excellent choice for small and medium-sized Shopify stores. It's user-friendly and offers great features like customizable templates and automation. The standout is their exceptional customer support, always responsive and helpful. Highly recommended for any business looking to enhance their email marketing with ease and reliability.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

This app does everything as advertised and the staff is very helpful. We have been working with Jesse on the setup for our business and he is very knowledgeable and also works extremely close with us, even staying in communication over weekends. It feels as if Jesse really cares about the growth of our business and we are excited to continue to work with him and see the results!

Using app

13 days

Total reviews

9

Average rating

4.9

5 / 5 Share

July 23, 2024

SmartrMail automations have transformed our business. The setup was straightforward, thanks to their included Agency Services with the Pro plan. The emails consistently generate additional revenue for our store. A huge thank you to Jesse Correy for not only setting up the automations but also fixing our store logos. Your exceptional service and expertise have been truly appreciated.

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

July 22, 2024

Very good app that easily opens a new sales channel

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

July 22, 2024

VERY easy to get started with email marketing with this app. Settings very intuitive and I was able to set it and go. With other companies I have used in the past, like MailChimp, I had to not only set up the settings, but then worry about the funnels, automations, newsletters and more - and in most cases, because I was not versed in what I was doing, my emails came out very amateur looking. Not so with SmartrMail. Had some questions about more marketing I could do and took a Zoom call with Peter Connolly. Love the accent! But what I loved even more was his honesty AND integrity. He gave me an honest assessment of my business and in the direction I wanted to go and rather than just take my money like some companies (you know who they are), he actually advised me to downgrade until my business has grown more, because he understands that in order for his business to grow, my business needs to grow. That's impressive - and I see my business growing with them for quite some time in the future. Thank you!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2024

Es la mejor aplicación de email marketing que hemos usado. Es realmente fácil de usar. Cuando la instalas por primera vez, escanea tu página web y propone plantillas según los colores de tu tienda. Adicionalmente, aunque no está disponible en español, es posible personalizar casi todos los copies para adecuarlos al idioma que necesitas. Se integra perfectamente con Shopify. Lo mejor es que el servicio al cliente es muy rápido. 10/10

Using app

About 1 month

Total reviews

2

Average rating

5.0