Richards Guitars Of Stratford Upon Avon review for SmartrMail Email Marketing SMS

Nov. 8, 2019

I have used a number of services including mailchimp, klavio and springbot. It may well be proven that the other options provide more reporting analysis and features but here is my view. I am a small business (however when I say small - £1 million turnover and 5000 subs). For years I have struggled to find a product that enables me to send emails quickly, efficiently, easily. THIS product does it. There is a really nice weekly auto email that goes out keeping your customers coming back which is a nice feature. Segmenting and auto flows are available so all manner of follow up emails can be created - its down to your imagination to make it work. Equally as importantly the customer service is superb. I have regularly used the chat and received prompt support - they even reproduced an email for me which I had created in the wrong section and was concerned I would have the time to duplicate it in the right section. A very very friendly support system and a product that sits JUST RIGHT in terms of ease of use and feature set. Why have tons of features that you just cannot fathom or make time for as a busy business owner with limited time. Finally.... cost.... OMG.... Nearly forgot! This costs PENNIES in comparison to Klaviyo and Springbot. Flat fee per month covers any normal level of use which is a fraction of the price of competing services. Hope this proves helpful for other small businesses making a very difficult choice on how to develop the email marketing.