Drip4Men™ review for SmartrMail Email Marketing SMS

May 10, 2020

UPDATE: My original email went out on Sunday so that explains the long delay, as they do not work on weekends, but when I was contacted on Monday I was very happy to learn they will make the changes and so I have increased my rating. In editing your customer list, there are no page numbers so going through the list to delete certain non-performing subscribers, you have to go through each page one-by-one to do the deletions (no way to do several at a time), and then it goes back to the very beginning. It can take a while if you have a large list. Otherwise we really like the format and how well it works and the templates are nice. Just signed up for a paid subscription 2 days ago as we wanted to send more emails beyond the free allowance and since then there has been 2 issues. There has been no customer service reply in 24hrs to an email about customizing the email, which we have since sorted out, but the other was enough to make me cancel my subscription. There is a notation and the bottom of the emails that reads "Get more sales with SmartrMail"!!! I was totally horrified to see this as a paying customer! We tried to sort out how to remove it as so far no reply to our last email. This footer notation doesn't show in the preview either, which was really sneaky, so it was not noted until seen in the email we sent ourselves. We finally found that there is a small notation on the design page footer that has a small checkbox that reads "include logo footer", which is checked by default and has no indication of exactly what it is. Very deceptive. Just beware everyone!