Smartrr Subscriptions App
Smartrr Subscriptions
Rating
4.9
feedback
65
chart
#2,355
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
3%
-
Less than a year
71%
-
More than a year
25%
Reviews Summary
The reviews for the Smartrr Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Users appreciate the quick responses, helpfulness, and dedication of the support team in resolving issues and providing guidance. The app itself is praised for being user-friendly, easy to use, and effective in managing subscriptions, leading to increased subscriber growth and improved customer retention. Additionally, users mention the continuous improvements and new features added to the app, making it a valuable tool for running successful subscription businesses. However, there are a few mentions of issues with support falling off or delays in resolving critical bugs, but these instances seem to be exceptions rather than the norm.
Highlights
Review RSS Feed
All reviews
Oct. 15, 2025
João, from Smartrr support was incredible! He quickly determined the issue and resolved it completely. Great Support!
Sept. 7, 2025
We’re a Shopify agency and have used Smartrr to power B2B subscriptions for nearly two years. It’s been rock-solid, easy for teams to manage, and consistently improving with thoughtful releases. Support is responsive and developer-friendly when we need deeper integrations. Smartrr has become our default for B2B subscription builds. Highly recommend.
July 30, 2025
I thought I had a Smartrr issue with my site, Smartrr support came through and fixed it anyway. D’Angelo was great—he went above and beyond to help me get everything sorted out, even though the problem wasn’t actually caused by their app. Really appreciate the awesome support!
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