Rating

4.9

feedback

65

Reviews

chart

#2,768

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    3%
  • Less than a year
    71%
  • More than a year
    25%

Reviews Summary

The reviews for the Smartrr Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Users appreciate the quick responses, helpfulness, and dedication of the support team in resolving issues and providing guidance. The app itself is praised for its ease of use, intuitive interface, and continuous improvements with new features being added regularly. Customers mention that Smartrr has significantly improved their subscription management, leading to increased subscriber growth, higher retention rates, and enhanced customer satisfaction. Some users also commend the app for being superior to other subscription apps they have used in the past, emphasizing the seamless transition and the positive impact on their business.

Highlights

Exceptional customer support
Ease of use and intuitive interface
Continuous improvements and new features
Positive impact on subscription management
Superiority over other subscription apps

Rating Breakdown

  • 5
    94% (61 ratings)
  • 4
    3% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 98% (64)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 15, 2025

João, from Smartrr support was incredible! He quickly determined the issue and resolved it completely. Great Support!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

We’re a Shopify agency and have used Smartrr to power B2B subscriptions for nearly two years. It’s been rock-solid, easy for teams to manage, and consistently improving with thoughtful releases. Support is responsive and developer-friendly when we need deeper integrations. Smartrr has become our default for B2B subscription builds. Highly recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

I thought I had a Smartrr issue with my site, Smartrr support came through and fixed it anyway. D’Angelo was great—he went above and beyond to help me get everything sorted out, even though the problem wasn’t actually caused by their app. Really appreciate the awesome support!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

Their support team is amazing! Great to work with!

Using app

11 months

Total reviews

10

Average rating

4.3

5 / 5 Share

July 18, 2025

Store

Gleamin

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more