Rating

4.9

feedback

68

Reviews

chart

#1,640

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    3%
  • Less than a year
    68%
  • More than a year
    28%

Reviews Summary

The reviews for the Smartrr Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Users appreciate the responsiveness, helpfulness, and dedication of the support staff, with many mentioning specific team members who went above and beyond to resolve issues. The app itself is praised for its ease of use, intuitive interface, and continuous improvement through regular updates and new features. Customers also note the positive impact on their subscription businesses, with increased subscriber growth, improved customer satisfaction, and higher retention rates.

Highlights

Exceptional customer support and responsiveness
Ease of use and continuous improvement through updates
Positive impact on subscription businesses, including increased growth and customer satisfaction

Rating Breakdown

  • 5
    94% (64 ratings)
  • 4
    3% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 99% (67)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 5, 2026

Smartrr has been a great app for our business. It has unlocked a lot of revenue. Also, we haven't had to use their support often, but when we have, they work fast to get you fixed up!

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Super helpful with resolving issues! Highly recommend

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Jorge and the team are super responsive and helpful! Always a pleasure to work with :)

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

João, from Smartrr support was incredible! He quickly determined the issue and resolved it completely. Great Support!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

We’re a Shopify agency and have used Smartrr to power B2B subscriptions for nearly two years. It’s been rock-solid, easy for teams to manage, and consistently improving with thoughtful releases. Support is responsive and developer-friendly when we need deeper integrations. Smartrr has become our default for B2B subscription builds. Highly recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

All reviews

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