Smartrr Subscriptions
Smartrr Subscriptions
Rating
4.6
feedback
51
chart
#6,846
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
2%
-
Less than a year
47%
-
More than a year
49%
Reviews Summary
The reviews for the Smartrr Shopify App are overwhelmingly positive, highlighting the app's helpfulness, responsiveness, and continuous improvement of features. Users appreciate the intuitive interface, innovative functionalities, and exceptional customer service provided by the Smartrr team. The app has been described as a game-changer for subscription businesses, with many users reporting increased customer satisfaction, retention, and revenue since implementing Smartrr. However, there are a few mentions of issues with support responsiveness and bugs in the system affecting the user experience. Overall, Smartrr is praised for its partnership-like approach with users, constant enhancements, and seamless subscription management capabilities.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 5, 2025
Great customer service. Easy install and management, but have to reach out to the team to make front-end/aesthetic changes/updates.
Nov. 29, 2024
Fundamentally it is a great product. Support was great at the start but now has fallen off a cliff. There are also bugs in the system which are critical from a UX perspective that they can't seem to solve.
Aug. 29, 2024
Everything you need to build a successful subscription business. A helpful responsive team that continue to add valuable features at a high pace.
Aug. 2, 2024
I worked with the Smartrr team from the very beginning while I was with a different start-up brand. I was excited to be able to work with the Smartrr team again after joining another start-up company. None of this is simple, but the Smartrr team was super helpful and attentive, and we've been seeing new roll-outs and developments happening with the Smartrr platform that we're excited about. As a small team, with limited resources, but with a significant portion of our business being subscriptions and just the overall importance of providing a great experience for our customers, we continue to look forward to working with the Smartrr team to implement and enhance what we already have. Thanks, Smartrr team!
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