Smartrr Subscriptions App
Smartrr Subscriptions
Rating
4.8
feedback
59
chart
#6,975
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
2%
-
Less than a year
71%
-
More than a year
22%
Reviews Summary
Smartrr has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Users praise the app for its seamless transition to Shopify, exceptional customer service, innovative features, and continuous improvements. The Smartrr team is commended for being responsive, supportive, and proactive in addressing any issues or questions. Customers appreciate the intuitive interface, ease of use, and the valuable partnership they have with Smartrr. However, there are a few negative comments regarding a decline in support quality over time, bugs in the system affecting user experience, and the need for better front-end customization options. Overall, Smartrr is highly recommended for businesses looking to enhance their subscription services on Shopify.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 15, 2025
5 Stars – Unmatched Support & Seamless Setup Smartrr has been fantastic from day one. Onboarding was quick and easy, and any issues have been resolved fast with clear explanations. Our customers love the sleek, easy-to-use account portal. Most importantly, the support is unmatched—Casey Colligan is truly the best, always going above and beyond. Highly recommend if you want a subscription app that actually feels like a partner.
April 14, 2025
Huge shoutout to Esther and the Smartrr team — they went above and beyond to help us get our subscription flow dialed in. We threw a fairly custom setup at them involving Replo, Rebuy, and unique bundling logic, and they handled it with speed, flexibility, and total professionalism. Esther was incredibly responsive, clear, and collaborative throughout the whole process. We couldn’t have asked for better support. Highly recommend the Smartrr app — not just for the functionality, but for the team behind it.
April 10, 2025
The Smartrr team has made thoughtful configuration and content suggestions to help encourage our customers to subscribe and maintain their active subscriber status.
April 9, 2025
Smartrr has been a great subscription solution for our team. Their support team has been so helpful with big and small issues as they arise. They've evolved over the years to offer more customization, letting our consumers be flexible with their subscriptions and allowing us to offer more capabilities.
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