Smartrr Subscriptions
Smartrr Subscriptions
Rating
4.9
feedback
48
chart
#6,320
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
2%
-
Less than a year
56%
-
More than a year
40%
Reviews Summary
The reviews for the Smartrr Shopify App are overwhelmingly positive, highlighting the app's comprehensive features for building successful subscription businesses, responsive and helpful customer service, continuous addition of valuable features, and intuitive interface. Users appreciate the single login feature, seamless loyalty program execution, and user-friendly design. The app has been described as a game-changer for subscription services, leading to improved customer satisfaction, retention, and recurring revenue. However, there are some mentions of initial support issues that were later resolved, indicating a slight inconsistency in support quality.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 29, 2024
Everything you need to build a successful subscription business. A helpful responsive team that continue to add valuable features at a high pace.
Aug. 2, 2024
I worked with the Smartrr team from the very beginning while I was with a different start-up brand. I was excited to be able to work with the Smartrr team again after joining another start-up company. None of this is simple, but the Smartrr team was super helpful and attentive, and we've been seeing new roll-outs and developments happening with the Smartrr platform that we're excited about. As a small team, with limited resources, but with a significant portion of our business being subscriptions and just the overall importance of providing a great experience for our customers, we continue to look forward to working with the Smartrr team to implement and enhance what we already have. Thanks, Smartrr team!
July 18, 2024
3 reasons you're wasting money with another platform: 1) separate account logins means angry customers and lots of customer service time eaten up - Smartrr is the only one with a single login, GENIUS. 2) Loyalty program for subscribers is the most seamless execution - we haven't had a single question or issue from a customer in 6 months of using this feature. Subscriber LTV continues to grow because of this. 3) Overall UX of the design is actually intuitive and easy for people to use. We almost never get questions on how to update an active subscription because people can figure it out simply on their own. Not the case with other app/platforms out there. Any other platform you're using is not anywhere near as good as this...we've cycled through a couple of these and Smartrr is hands down the best!!!
March 20, 2024
Smartrr has revolutionized our subscription service with its intuitive interface and innovative features. Their exceptional customer service stands out, offering quick resolutions and demonstrating a genuine commitment to our success. Since adopting Smartrr, we've observed improved customer satisfaction and retention, significantly boosting our recurring revenue. Highly recommended for elevating subscription services.
Feb. 13, 2024
Smartrr has been a great partner over the last 2+ years. Way better than ReCharge. Casey has been our point of contact and has always been super responsive and available. Highly recommend this app if you are looking for a feature rich Subscriptions app.
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