Smartrr Subscriptions App
Unlock recurring revenue with subscriptions and loyalty.
Rating
4.9
feedback
67
chart
#2,654
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
-
Less than a month
3%
-
Less than a year
69%
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More than a year
27%
Reviews Summary
The reviews for the Smartrr Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Users appreciate the quick responses, helpfulness, and dedication of the support team in resolving issues and providing guidance. The app itself is praised for being easy to use, with a user-friendly interface that simplifies subscription management for both merchants and customers. Additionally, users mention the continuous improvements and updates made to the app, showcasing a commitment to enhancing the user experience. However, there are a few mentions of issues with support falling short or delays in resolving critical bugs, which impacted the overall experience for some users.
Highlights
All reviews
Feb. 5, 2026
Jorge and the team are super responsive and helpful! Always a pleasure to work with :)
Oct. 15, 2025
João, from Smartrr support was incredible! He quickly determined the issue and resolved it completely. Great Support!
Sept. 7, 2025
We’re a Shopify agency and have used Smartrr to power B2B subscriptions for nearly two years. It’s been rock-solid, easy for teams to manage, and consistently improving with thoughtful releases. Support is responsive and developer-friendly when we need deeper integrations. Smartrr has become our default for B2B subscription builds. Highly recommend.
July 30, 2025
I thought I had a Smartrr issue with my site, Smartrr support came through and fixed it anyway. D’Angelo was great—he went above and beyond to help me get everything sorted out, even though the problem wasn’t actually caused by their app. Really appreciate the awesome support!
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