Smartrr Subscriptions App for Shopify

Smartrr Subscriptions App

Unlock recurring revenue with subscriptions and loyalty.
Rating
5.0
Feedback
69
Reviews
Chart
#1,512
Shopify

All reviews

5 / 5 Share
July 22, 2026

Excellent customer service! João, Jorge and D'Angelo are great. They always reply really quickly and are so helpful in resolving any issues.

Store Using app Total reviews Average rating
Edible Health About 2 years 2 5.0
5 / 5 Share
July 15, 2026

Great support from the team of D'Angelo and Jorge. great app!

Store Using app Total reviews Average rating
PlayOn Relief 9 months 2 5.0
5 / 5 Share
July 13, 2026

they are so patient and responsive.

Store Using app Total reviews Average rating
Kahawa 1893 Almost 2 years 7 5.0
5 / 5 Share
March 5, 2026

Smartrr has been a great app for our business. It has unlocked a lot of revenue. Also, we haven't had to use their support often, but when we have, they work fast to get you fixed up!

Store Using app Total reviews Average rating
Mahogany Smoked Meats Over 3 years 6 5.0
5 / 5 Share
Feb. 11, 2026

Super helpful with resolving issues! Highly recommend

Store Using app Total reviews Average rating
Yallah Coffee Over 4 years 3 5.0
5 / 5 Share
Feb. 5, 2026

Jorge and the team are super responsive and helpful! Always a pleasure to work with :)

Store Using app Total reviews Average rating
Danger Coffee Almost 3 years 4 5.0
5 / 5 Share
Oct. 15, 2025

João, from Smartrr support was incredible! He quickly determined the issue and resolved it completely. Great Support!

Store Using app Total reviews Average rating
BioPure US About 2 years 1 5.0
5 / 5 Share
Sept. 7, 2025

We’re a Shopify agency and have used Smartrr to power B2B subscriptions for nearly two years. It’s been rock-solid, easy for teams to manage, and consistently improving with thoughtful releases. Support is responsive and developer-friendly when we need deeper integrations. Smartrr has become our default for B2B subscription builds. Highly recommend.

Store Using app Total reviews Average rating
Arctic Grey Over 2 years 2 5.0
5 / 5 Share
Aug. 22, 2025

By far the best Subscription App I've ever used. The Smartrr team went above and beyond to help us at every step of our transition from Recharge. They didn't stop at "migrating over what we had", they helped us understand where our previous strategy was right and where it was wrong, and they helped us implement a new strategy that took advantage of our strengths while fixing what we didn't get right with Recharge. Thank you Smartrr!

Store Using app Total reviews Average rating
Just Email About 1 month 1 5.0
5 / 5 Share
July 30, 2025

I thought I had a Smartrr issue with my site, Smartrr support came through and fixed it anyway. D’Angelo was great—he went above and beyond to help me get everything sorted out, even though the problem wasn’t actually caused by their app. Really appreciate the awesome support!

Store Using app Total reviews Average rating
SpongeBath Over 3 years 1 5.0
5 / 5 Share
July 25, 2025

Their support team is amazing! Great to work with!

Store Using app Total reviews Average rating
MuscleFeast 11 months 10 4.3
5 / 5 Share
July 18, 2025

Store Using app Total reviews Average rating
Gleamin Almost 4 years 6 5.0
5 / 5 Share
July 14, 2025

Super easy to use and the customer support has been incredibly helpful, comprehensive, and quick! Smartrr has exceeded expectations and I highly recommend.

Store Using app Total reviews Average rating
Allara Shop 5 months 1 5.0
5 / 5 Share
July 7, 2025

This app has been a life saver for us. A large portion of our customers are 60+ yrs old and the simplicity of the customer account page to manage subscriptions is MUCH better for our demographic. We're seeing more subscriptions and higher retention, and less customer service emails because of it. All wins.

Store Using app Total reviews Average rating
Fernwood Coffee 3 months 2 5.0
5 / 5 Share
July 7, 2025

Love Smartrr and it's so much better than ReCharge, an app we were using for 5 years. Both my team and our customers are appreciating the simplicity of the app. The customer service is great, too, when we need help setting a few things up or making some edits to the program / customer subscriptions. Love an integrated loyatly program and that we can reward our subscription customers with more rewards than 1x customers. 10/10 recommend.

Store Using app Total reviews Average rating
Picot 4 months 6 4.8
5 / 5 Share
June 16, 2025

Smartrr's been a key support to our growth. Our rep is responsive and helpful, no matter how small the issue. Really appreciate the new ideas they add to the platform periodically as well.

Store Using app Total reviews Average rating
Cheribundi Pro Shop Over 2 years 1 5.0
5 / 5 Share
June 11, 2025

We transferred from Yotpo to Smartrr Subscriptions. The transition was actually quite smooth. The Smartrr team did a great job and addressed any questions concerns or issues we had quickly. I was nervous to make the change but Smartrr team helped make it very easy on us. The experience for our subscription customers only improved so I see this subscription change to Smartrr as an all around upgrade. The app is quite intuitive and user friendly even for non-technical IT folks like myself. Really happy with the app and product support so far.

Store Using app Total reviews Average rating
Realize 27 days 6 4.8
5 / 5 Share
May 14, 2025

Great app and excellent support team. They have been very helpful with my requests and offered lots of solutions. Highly recommend!

Store Using app Total reviews Average rating
Superboba About 1 year 5 5.0
5 / 5 Share
April 15, 2025

5 Stars – Unmatched Support & Seamless Setup Smartrr has been fantastic from day one. Onboarding was quick and easy, and any issues have been resolved fast with clear explanations. Our customers love the sleek, easy-to-use account portal. Most importantly, the support is unmatched—Casey Colligan is truly the best, always going above and beyond. Highly recommend if you want a subscription app that actually feels like a partner.

Store Using app Total reviews Average rating
Gigawatt Coffee Roasters Over 2 years 5 5.0
5 / 5 Share
April 15, 2025

The best! The only subscription app I would ever recommend.

Store Using app Total reviews Average rating
Bloomi 6 months 6 5.0
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