Rating

4.9

feedback

67

Reviews

chart

#1,978

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    3%
  • Less than a year
    69%
  • More than a year
    28%

Reviews Summary

The reviews for the Smartrr Shopify App are overwhelmingly positive, highlighting the app's impact on revenue generation, ease of use, and exceptional customer support. Users appreciate the responsiveness and helpfulness of the support team, with specific mentions of individual team members going above and beyond to resolve issues. The app is praised for its user-friendly interface, seamless subscription management, and continuous improvement through updates and new features. Customers also note the positive effect on subscriber growth, customer satisfaction, and retention rates. However, there are a few mentions of initial setup challenges and the need for better communication or resolution of technical issues.

Highlights

Positive impact on revenue generation and customer satisfaction
Exceptional customer support and responsiveness
User-friendly interface and seamless subscription management
Continuous improvement through updates and new features
Challenges with initial setup and technical issue resolution

Rating Breakdown

  • 5
    94% (63 ratings)
  • 4
    3% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 99% (66)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 5, 2026

Smartrr has been a great app for our business. It has unlocked a lot of revenue. Also, we haven't had to use their support often, but when we have, they work fast to get you fixed up!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Super helpful with resolving issues! Highly recommend

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Jorge and the team are super responsive and helpful! Always a pleasure to work with :)

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

João, from Smartrr support was incredible! He quickly determined the issue and resolved it completely. Great Support!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

We’re a Shopify agency and have used Smartrr to power B2B subscriptions for nearly two years. It’s been rock-solid, easy for teams to manage, and consistently improving with thoughtful releases. Support is responsive and developer-friendly when we need deeper integrations. Smartrr has become our default for B2B subscription builds. Highly recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

All reviews

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