Rating

4.9

feedback

68

Reviews

chart

#1,964

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    3%
  • Less than a year
    68%
  • More than a year
    29%

Reviews Summary

The reviews for the Smartrr Shopify App are overwhelmingly positive, highlighting the app's effectiveness in managing subscriptions, its user-friendly interface, and the exceptional customer support provided by the Smartrr team. Users appreciate the revenue growth, ease of use, and quick resolution of issues. The app is praised for its seamless setup, innovative features, and continuous improvements. Customers also mention the helpfulness and responsiveness of the support team, making Smartrr a highly recommended subscription management solution for Shopify stores. However, there are a few mentions of initial support being great but declining over time, as well as some bugs in the system affecting the user experience.

Highlights

Positive reviews highlighting revenue growth, ease of use, and effective subscription management
Exceptional customer support and responsiveness of the Smartrr team
Continuous improvements, innovative features, and seamless setup
Mentions of declining support quality over time and bugs affecting user experience

Rating Breakdown

  • 5
    94% (64 ratings)
  • 4
    3% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (66)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 11, 2026

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 5, 2026

Smartrr has been a great app for our business. It has unlocked a lot of revenue. Also, we haven't had to use their support often, but when we have, they work fast to get you fixed up!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Super helpful with resolving issues! Highly recommend

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Jorge and the team are super responsive and helpful! Always a pleasure to work with :)

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

João, from Smartrr support was incredible! He quickly determined the issue and resolved it completely. Great Support!

Using app

About 2 years

Total reviews

1

Average rating

5.0

All reviews

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