Smartrr Subscriptions App for Shopify

Smartrr Subscriptions App

Unlock recurring revenue with subscriptions and loyalty.
Developer
smartrr
View on App Store
Smartrr Subscriptions App
Rating
5.0
Feedback
69
Reviews
Chart
#1,512
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Smartrr Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team, including members like João, Jorge, D'Angelo, and Casey. Users appreciate the quick responses, helpful resolutions to issues, and the overall support received. The app itself is praised for its ease of use, effectiveness in managing subscriptions, and continuous improvement with new features and updates. Many users mention that Smartrr has been a game-changer for their businesses, leading to increased revenue, subscriber growth, and improved customer retention. The support team is described as responsive, innovative, and collaborative, making users feel like they have a true partner in their subscription management journey. However, there are a few mentions of issues with front-end/aesthetic changes, falling support quality over time, and critical bugs affecting the user experience.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 3%
Less than a year 65%
More than a year 32%
All reviews
5 / 5 Share
July 22, 2026

Excellent customer service! João, Jorge and D'Angelo are great. They always reply really quickly and are so helpful in resolving any issues.

Store Using app Total reviews Average rating
Edible Health About 2 years 2 5.0
5 / 5 Share
July 15, 2026

Great support from the team of D'Angelo and Jorge. great app!

Store Using app Total reviews Average rating
PlayOn Relief 9 months 2 5.0
5 / 5 Share
July 13, 2026

they are so patient and responsive.

Store Using app Total reviews Average rating
Kahawa 1893 Almost 2 years 7 5.0
5 / 5 Share
March 5, 2026

Smartrr has been a great app for our business. It has unlocked a lot of revenue. Also, we haven't had to use their support often, but when we have, they work fast to get you fixed up!

Store Using app Total reviews Average rating
Mahogany Smoked Meats Over 3 years 6 5.0
5 / 5 Share
Feb. 11, 2026

Super helpful with resolving issues! Highly recommend

Store Using app Total reviews Average rating
Yallah Coffee Over 4 years 3 5.0

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