Rating

4.9

feedback

67

Reviews

chart

#2,082

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    3%
  • Less than a year
    69%
  • More than a year
    28%

Reviews Summary

The reviews for the Smartrr Shopify App are overwhelmingly positive, highlighting the app's effectiveness in managing subscriptions, improving customer experience, and providing excellent customer support. Users appreciate the revenue growth, ease of use, and the responsive and helpful support team. The app is praised for its intuitive interface, innovative features, and continuous updates that enhance the subscription experience for both businesses and customers. However, there are a few mentions of issues with support response time and some bugs affecting the user experience.

Highlights

Positive customer support and responsiveness
Effective subscription management
Innovative features and continuous updates
Ease of use and intuitive interface
Issues with support response time and bugs

Rating Breakdown

  • 5
    94% (63 ratings)
  • 4
    3% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 99% (66)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 5, 2026

Smartrr has been a great app for our business. It has unlocked a lot of revenue. Also, we haven't had to use their support often, but when we have, they work fast to get you fixed up!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Super helpful with resolving issues! Highly recommend

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Jorge and the team are super responsive and helpful! Always a pleasure to work with :)

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

João, from Smartrr support was incredible! He quickly determined the issue and resolved it completely. Great Support!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

We’re a Shopify agency and have used Smartrr to power B2B subscriptions for nearly two years. It’s been rock-solid, easy for teams to manage, and consistently improving with thoughtful releases. Support is responsive and developer-friendly when we need deeper integrations. Smartrr has become our default for B2B subscription builds. Highly recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

All reviews

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