All reviews

Rating Breakdown

  • 5
    96% (46 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 3, 2022

This was the easiest software decision I've ever had to make! Smartrr is 1000000x better than any subscription software out there and our customers are saying the same. We received complaint after complaint while using other subscription providers (you probably know who I'm talking about) and our CX tickets for customer service were through the roof. With Smartrr, our churn has significantly decreased, our customers are incredibly happy (and actually buying more - so our LTV is very happily increasing) and we are scaling our subscription business very efficiently. If you haven't already - time to make the move over to Smartrr!

Store

Rejuvia

Using app

Over 2 years

Total reviews

13

Average rating

4.7

Developer Reply

Thank you so much! Makes our day to hear how Smartrr has been able to help Rejuvia. Cheers to a great partnership :)

5 / 5 Share

Dec. 29, 2021

Just recently launched with smartrr and have been very happy thus far. The ability to customize your subscription approach and design is a level above what we have seen elsewhere.

Store

UNREAL

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review! So glad you are having a good experience, looking forward to a great partnership.

5 / 5 Share

Dec. 15, 2021

Moving to Smartrr has improved our subscription management and the direct integration with Shopify checkout allows us to cut down on using multiple vendors for subscriptions!!!! The team is always looking for feedback to improve the product.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind review and your partnership!!!

5 / 5 Share

Dec. 14, 2021

The Smartrr team and app are way "smarter" than the other subscription management apps in the market. Been so impressed by the technology, the UX, the ease of use from an admin perspective but also for our subscription customers. The technology is far superior, they are open to suggestions and feedback (even though, again, their app is already so much more superior than others) and their customer service to us as a brand is top notch. We can't speak more highly of them and have referred them to everyone we know. 100% you won't regret using Smartrr. We've been a customer for a while now and aren't looking back.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

We are so happy to hear you are having a good experience with Smartrr. Thank you so much for the kind review.

5 / 5 Share

Nov. 18, 2021

Extremely, extremely, extremely impressed. We switched to smartrr after a solid stint with another popular subscription management app. I wish we would've changed way sooner. Their onboarding process is elaborate but efficient, answering any and all questions quickly and effectively. They're incredibly flexible when it comes to design and implementation and great communicators. There wasn't an email sent that wasn't responded to within the day or, more commonly, the hour (Shoutout to the representative to my store's account, Casey). The platform itself has received rave reviews from our subscribers. The portal was designed almost entirely by the smartrr development, and it flows with our current theme beautiful (with practically no edits on our end...and we're picky). Their features are vast and intuitive, and integration from our last service to this was seamless. Well after our go-live date I reached out to our rep (again, Casey) and asked for some help changing some of the formattings of the app on our product page. I shouldn't have been surprised, but he got back to me hours later, fully willing to help. I can confidently say it's been the best experience we've had with a Shopify app. The functionality, customer service, and ease of use/integration has been unmatched. Could not recommend anything more. .

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your review! We are so happy to hear you are having a good experience using our tool. Not hard to believe you are having a good experience with Casey, he is amazing :)

5 / 5 Share

July 25, 2021

This app is aces. Truly magic. I was super anxious about getting subscriptions set up and the Smartrr app is a dream come true. It integrates seamlessly with my store's theme and offers me effortless ways of tweaking and testing the subscription offer. Highly recommend this app.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We so appreciate your support of Smartrr and are so happy you are having a good experience with our tool.