Smartrr Subscriptions App
Smartrr Subscriptions
Rating
4.9
feedback
65
chart
#2,355
All reviews
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May 2, 2022
We switched from Recharge to Smartrr and it was totally worth it! Smartrr is user-friendly and the team helped us throughout the entire transition. They are also super quick in answering any questions we have as well. 100% recommend!
Thank you for your review! We are so happy you made the switch and love having you as a partner. Look forward to what's to come for Almond Cow.
April 25, 2022
I love using Smartrr! It's very user friendly and the Customer Service has been A+ from day one! I's easy to use and we use it everyday for subscriptions! love!
Thank you for your review! We absolutely love the Covey team and Covey products as well :) We are always here to help with whatever you need.
April 22, 2022
We switched from Recharge to Smartrr and haven't looked back. The transition was extremely smooth and none of our members had any issues with their accounts. The Smartrr team helped us throughout the entire transition. Highly recommend!
Thank you for your review! We are so grateful to be partnered up with the Cooking Panda team and look forward to growing together.
April 20, 2022
Smartrr has met all our expectations and more. We migrated from Bold after talking with most competitors. The migration was seamless and the platform lightyears better than Bold. Smartrr's team is fantastic. They will go above and beyond to help your brand succeed.
Thank you for your review! We are so happy to hear we have made the transition easy for you, we are always looking to provide the best possible customer experience for our clients.
April 20, 2022
We switched from Bold to Smartrr and we have been extremely satisfied with the analytics and customization.
Thank you for your review! We are so happy to have you onboard and a partner of ours.
April 19, 2022
We love this app! Simple yet very helpful. You get all the things you need in managing subscriptions in one place. Very easy to use and the best part is, that the people behind it are amazing! Always available to help.
Thank you for your review! We love working with the Neuro team and look forward to helping you grow in any way we can!
April 18, 2022
Best subscription platform I've used. Highly customizable and has all the features you could want - split checkouts, custom upsells to subscriptions, great customer interface etc. I would highly recommend.
Thank you for your review! We are so happy to hear you are seeing the impact of our app and we are excited about our partnership.
April 13, 2022
Our business has massively benefited from Smartrr. We chose Smartrr after deciding to leave Bold due to their lack of support and new features. Since then, both Smartrr's product and Smartrr's team have greatly exceeded our expectations. Would highly recomend!
Thank you for your review! We know how scary it can be to switch over to another app and we are so happy to hear we exceeded your expectations. We love working with the Remi team :)
March 24, 2022
We've been using Smartrr for a few months now and the platform and team are amazing. Having such strong customer support and personalization is really a game changer, especially when subscriptions are core to your business! Would highly recommend Smartrr.
Thank you four your review! We are so excited to partner up with you and love working with new businesses like yours. Your feedback is greatly appreciated.
March 15, 2022
We are really happy to be on Smartrr! They solved for the subscription management problems that we had on Recharge. Plus, they have excellent customer support and are attentive to our unique needs as a subscription business. Thanks Smartrr !!
Thank you so much for your review. We are grateful for the opportunity to help you overcome the challenges you faced in the past with other subscription apps. We are always here to help and value our partnership.
March 8, 2022
Switched from Recharge to Smartrr about a week ago, and I have only rave feedback so far. My feedback falls into two buckets: Customer Service, and UX. The customer service has been out of this world. They handled the migration like they could do it in their sleep, and worked closely with us on any hiccups (there was only one, having to do with Stripe). They were proactive, responsive, communicative, QUICK to answer and resolve any issues, quick to create custom solutions for our one-off issues. And it didn't stop with the migration. Since then, they've worked with our customer delight team to ensure they're trained up and know how to navigate everything on the back and front ends as well. The "white glove" promise is real, y'all. UX. Hands down the best consumer-facing UX I've ever seen out of the box for a subscription app. It just. Works. It's streamlined. It's easy. It makes sense. I love it. My only regret is not making the migration sooner, but Smartrr has a wait list. Trust me when I tell you, it's worth the wait.
Thank you so much for your very thoughtful review. We are so excited that we got to partner up the Bare Bones team. We are always here to help and strive to make your experience as seamless as possible. Thank you!
Feb. 15, 2022
We have been using SMARTRR since October of 2021. The team is has been nothing but helpful on the backend and is always willing to go the extra mile to help and give guidance. In terms of the actual technology, it makes the building out of subscription cleaner than other platforms. The analytics overview also allows for you to make data driven decision as we are continuing to build out an refine our subscription program.
Thank you for your review! So happy to hear that you are finding our analytics helpful and we look forward to helping Loverboy grow.
Jan. 12, 2022
Smartrr has really been a game changer for by brand and our customers. It's much more user friendly than recharge and our customers love the look and feel of their account page. Plus the support is incredible! They really care about the success of their vendors and definitely suggest making the switch.
Thank you for your review! So happy to hear your customers are loving the Nutsola account portal as much as we do :)
Jan. 11, 2022
We recently launched subscription services on our site Womaness.com with Smartrr. Smartrr was clear with all the information needed, fast and easy. We love how the implementation looks and works. Thank you! We made the right decision to go with Smartrr.
Thank you for your feedback! We are so grateful that you chose Smartrr to launch subscriptions for Womaness products. We love working with you!
Jan. 11, 2022
Just recently went live with Smartrr and we are incredibly impressed! We self onboarded and the launch was quick and painless and the app is so easy to use. The Smartrr team has also been incredibly helpful and attentive. We are excited to be growing with them!
Thank you for your review! We are excited to be growing alongside the Unbloat team as well :)
Jan. 3, 2022
This was the easiest software decision I've ever had to make! Smartrr is 1000000x better than any subscription software out there and our customers are saying the same. We received complaint after complaint while using other subscription providers (you probably know who I'm talking about) and our CX tickets for customer service were through the roof. With Smartrr, our churn has significantly decreased, our customers are incredibly happy (and actually buying more - so our LTV is very happily increasing) and we are scaling our subscription business very efficiently. If you haven't already - time to make the move over to Smartrr!
Thank you so much! Makes our day to hear how Smartrr has been able to help Rejuvia. Cheers to a great partnership :)
Dec. 29, 2021
Just recently launched with smartrr and have been very happy thus far. The ability to customize your subscription approach and design is a level above what we have seen elsewhere.
Thank you for the review! So glad you are having a good experience, looking forward to a great partnership.
Dec. 15, 2021
Moving to Smartrr has improved our subscription management and the direct integration with Shopify checkout allows us to cut down on using multiple vendors for subscriptions!!!! The team is always looking for feedback to improve the product.
Thank you for the kind review and your partnership!!!
Dec. 14, 2021
The Smartrr team and app are way "smarter" than the other subscription management apps in the market. Been so impressed by the technology, the UX, the ease of use from an admin perspective but also for our subscription customers. The technology is far superior, they are open to suggestions and feedback (even though, again, their app is already so much more superior than others) and their customer service to us as a brand is top notch. We can't speak more highly of them and have referred them to everyone we know. 100% you won't regret using Smartrr. We've been a customer for a while now and aren't looking back.
We are so happy to hear you are having a good experience with Smartrr. Thank you so much for the kind review.
Nov. 18, 2021
Extremely, extremely, extremely impressed. We switched to smartrr after a solid stint with another popular subscription management app. I wish we would've changed way sooner. Their onboarding process is elaborate but efficient, answering any and all questions quickly and effectively. They're incredibly flexible when it comes to design and implementation and great communicators. There wasn't an email sent that wasn't responded to within the day or, more commonly, the hour (Shoutout to the representative to my store's account, Casey). The platform itself has received rave reviews from our subscribers. The portal was designed almost entirely by the smartrr development, and it flows with our current theme beautiful (with practically no edits on our end...and we're picky). Their features are vast and intuitive, and integration from our last service to this was seamless. Well after our go-live date I reached out to our rep (again, Casey) and asked for some help changing some of the formattings of the app on our product page. I shouldn't have been surprised, but he got back to me hours later, fully willing to help. I can confidently say it's been the best experience we've had with a Shopify app. The functionality, customer service, and ease of use/integration has been unmatched. Could not recommend anything more. .
Thank you for your review! We are so happy to hear you are having a good experience using our tool. Not hard to believe you are having a good experience with Casey, he is amazing :)