Rating

5.0

feedback

119

Reviews

chart

#388

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    19%
  • Less than a month
    37%
  • Less than a year
    34%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Customers highlight the quick response times, helpfulness, and dedication of the support staff, particularly mentioning Helen as being exceptionally knowledgeable and patient. The app itself is described as easy to use, intuitive, and visually appealing, with users appreciating its functionality in creating size charts for their online stores. Some users mentioned initial issues with setup or compatibility with their themes, but these were promptly resolved by the responsive customer support team. Overall, the app is highly recommended for its user-friendliness, customization options, and the value it adds to online stores.

Highlights

Positive customer support experience
User-friendly and visually appealing app
Quick resolution of issues
Ease of use and customization options
Value added to online stores

Rating Breakdown

  • 5
    97% (115 ratings)
  • 4
    3% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 85% (101)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 14, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2026

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We are delighted to see your five star rating! These little signals make us stand up from bed every day and create the best experience for our merchants!

5 / 5 Share

Jan. 13, 2026

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind review! We are delighted to see that you are enjoying using SmartSize

5 / 5 Share

Jan. 9, 2026

The best app ever. Customer support is on point. Having good customer support is the most important thing for an app. I had a request regarding a change in the position of the size chart and i instantly received help. Highly recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much. It is very rewarding to see our users and clients appreciate the effort we put in providing the best customer support we can!

5 / 5 Share

Dec. 9, 2025

Great customer support!!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for this kind review! We put a lot of effort into our customer support efforts and it is always relieving to see the appreciation from our users!

All reviews

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