Rating

5.0

feedback

121

Reviews

chart

#383

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    20%
  • Less than a month
    35%
  • Less than a year
    35%
  • More than a year
    3%

Reviews Summary

The reviews for the SmartSize Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by Helen and the team. Users appreciate the ease of use, quick setup, and the professional look of the size charts on their websites. The app is praised for its flexibility, user-friendliness, and the ability to create customized size guides for different products. Customers also value the responsiveness of the support team in addressing any issues or customization requests. However, there are a few mentions of occasional technical issues like the size chart disappearing, but users acknowledge the prompt resolution by the support team.

Highlights

Exceptional customer service and support from Helen and the team
Ease of use and quick setup for professional-looking size charts
Flexibility and user-friendliness of the app for creating customized size guides
Responsive support team in addressing issues and customization requests
Occasional technical issues like size chart disappearing but promptly resolved by support team

Rating Breakdown

  • 5
    94% (114 ratings)
  • 4
    3% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 85% (100)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 13, 2026

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

The best app ever. Customer support is on point. Having good customer support is the most important thing for an app. I had a request regarding a change in the position of the size chart and i instantly received help. Highly recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

schneller und kompetenter support

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihr positives Feedback! Es freut uns sehr, dass Sie mit unserem Support zufrieden sind. Sollten Sie in Zukunft weitere Fragen haben, sind wir jederzeit gerne für Sie da. (English) Thank you very much for your positive feedback! We’re delighted to hear that you’re happy with our support. If you have any further questions in the future, we will be more than happy to assist you. -- Your SmartSize team

5 / 5 Share

Nov. 25, 2025

This plugin is easy to use and looks great on my site. Customer service is also fast and helpful if you have any trouble.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re really glad to hear that you find the plugin easy to use and that it integrates nicely with your site. Our support team is always here if you need anything in the future. -- Your SmartSize team

5 / 5 Share

Nov. 23, 2025

Helen, was an absolute gem and sorted all of my issues. Very very content with this app.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your lovely message! We’re so happy to hear that Helen was able to help and that you’re enjoying the app. Your support truly means a lot to us! -- Your SmartSize team

All reviews

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