Rating

4.8

feedback

109

Reviews

chart

#391

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    13%
  • Less than a month
    28%
  • Less than a year
    48%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, excellent customer service, and quick support. Many users highlighted the helpfulness of the support team, particularly mentioning Helen as being knowledgeable, patient, and quick to resolve any issues. The app is commended for its clean design, customization options, and the ability to create professional-looking size charts easily. Users also appreciated the quick response times and the continuous improvement of the app. However, there were a few mentions of technical issues, such as size charts disappearing randomly, but users noted that the support team was prompt in addressing and resolving these issues.

Highlights

Positive feedback on ease of use and customer service
Praise for Helen's support and quick problem-solving
App's clean design and customization options
Mentions of technical issues being promptly resolved
Continuous improvement of the app

Rating Breakdown

  • 5
    94% (103 ratings)
  • 4
    4% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

As a new business Smart Size has been so valuable to my store. The free plan has been such a great way to assist in saving money and allowing me to grow. I'll definitely upgrade when my store is getting regular sales.

Using app

--

Total reviews

8

Average rating

4.9

Developer Reply

Thank you so much for the kind review. Specially after two years of using our app! This means so much to us. I am sure you have seen it evolve massively over time! Thanks a lot for your loyalty!

4 / 5 Share

Nov. 12, 2024

I would recommend Smart Size to others because it is easy to use, easy to install and expandable as needs increase. The free version is my first experience with sizing on the site, and it is a simple solution that works.

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for rating our app! It means a lot to us that you find it easy to use and install. I would love to know how we can become a 5-star app for your store. Anything that you are missing or would improve? Looking forward to hear from you! [email protected] Best Helen

1 / 5 Share

Nov. 12, 2024

Det ska va enkelt

Using app

7 days

Total reviews

2

Average rating

3.0

Developer Reply

(English version) Thank you for taking the time to rate our app. We would love to hear more detailed feedback on how we could improve it. It really means a lot to us to provide the best experience for our clients. I would love to connect with you offline to see how we can better help you and improvel Kind regards Helen --- (Swedish version) Tack för att du tog dig tid att betygsätta vår app. Vi skulle gärna vilja höra mer detaljerad feedback om hur vi kan förbättra den. Det betyder mycket för oss att kunna erbjuda den bästa upplevelsen för våra kunder. Jag skulle gärna vilja komma i kontakt med dig utanför plattformen för att se hur vi kan hjälpa dig bättre och förbättras. Vänliga hälsningar, Helen

5 / 5 Share

Oct. 31, 2024

Schneller guter service, gute app läuft clean, guter preis alles super

Using app

43 minutes

Total reviews

4

Average rating

4.3

Developer Reply

Vielen Dank für deine Bewertung! Wir freuen uns, dass Sie SmartSize gerne nutzen. Wir geben unser Bestes, um einen guten Service zu bieten!

All reviews

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