Rating

4.9

feedback

99

Reviews

chart

#407

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    21%
  • Less than a month
    37%
  • Less than a year
    33%
  • More than a year
    3%

Reviews Summary

The SmartSize app has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, customization options, and the ability to create professional-looking size charts. The customer service, particularly highlighted by the support provided by Helen, is highly commended for being responsive, helpful, and going above and beyond to assist users with any issues or customization requests. Users appreciate the quick response times and the willingness of the team to ensure that the app meets their specific needs. Additionally, the app is lauded for its functionality in reducing sizing mistakes, improving the overall customer experience, and making online stores look more professional.

Highlights

Ease of use and customization options
Responsive and helpful customer service
Professional-looking size charts
Reduction in sizing mistakes
Improved customer experience

Rating Breakdown

  • 5
    95% (94 ratings)
  • 4
    5% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 87% (86)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 6, 2025

Helene was very helpful - thankyou!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I’m really happy I could help, if you ever need anything else, just reach out. Wishing you all the best with your store! – Your SmartSize Team

5 / 5 Share

Aug. 5, 2025

I was having issues with the Kiwi size chart, and after being ignored by their customer support for almost 2 months, I'd had enough. That's when I came across Smart Size. My one criterion was that I needed to embed a video guide showing the sizes. Based on all the size chart apps I emailed to ask about this, Smart Size was the only one that replied, agreeing to customise the app for my liking. Helen from customer support was an absolute gem! Solved my issues quickly and now my charts look exactly how I want them to. I would highly recommend this app to anyone looking for a free size chart for their store with great customer support.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It truly means a lot to us that you took the time to share this. We’re so glad SmartSize could help where others couldn’t and that your charts now look exactly the way you envisioned. We’re committed to being responsive, flexible, and always here to support you. We are here in case you need anything else! --Your SmartSize Team

5 / 5 Share

July 2, 2025

I was struggling to style the Smartsize table to match my brand’s look, and after hours of CSS tweaks and dev help from AI that got me nowhere, Helen stepped in and got it working perfectly in minutes. Headers styled, spacing sorted, toggle aligned and everything I needed. Seriously impressed by the responsiveness and the fact that they nailed it. Highly recommend if you care about detail and clean design.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to write this kind review! I am glad we were able to help you! It means a lot to us ensure size charts look stunning in your store. Best -- Your SmartSize team

5 / 5 Share

June 11, 2025

I would like to recommend this APP that is helping us to instruct the customers about products size. It helped us to reduce the rate of change. We appreciated a lot also the customer assistance and the team that updated the forms and colors of the tabs and charts according to our wishes. Top.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We’re thrilled the app is helping your customers pick the right size! Hearing that it’s lowering your change/return rate is exactly the impact we aim for. If you have any other requests or ideas, just let us know, we’re always here to help. Grazie ancora! - Your SmartSize team

5 / 5 Share

May 25, 2025

good!!

Store

Dripsz

Using app

8 days

Total reviews

1

Average rating

5.0

All reviews

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