Smart Size Chart & Size Guide
Size charts and size guides for Shopify stores
Rating
4.9
feedback
74
chart
#537
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
12%
-
Less than a month
27%
-
Less than a year
51%
-
More than a year
7%
Reviews Summary
The SmartSize app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by Helen. Users appreciate the ease of use, quick setup, and the variety of customization options available. The app's integration with Shopify stores is seamless, and the support team is praised for their fast response times and helpful assistance in resolving any issues. Customers also value the aesthetic appeal of the size charts generated by the app. However, there were a few users who encountered minor technical issues or desired additional customization features. Overall, SmartSize is highly recommended for its user-friendly interface, excellent customer service, and efficient size chart generation capabilities.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 23, 2024
The application sometimes has technical issues wherein the size chart randomly disappears from the website. However, the team is fast to react to such mishaps and get the issue resolved. Thank you for your continuous support.
Thank you very much for your review and collaborating with us. We have upgraded the infrastructure and our servers to accommodate the increase in demand from users and ensure stability in all stores. Thanks a lot for your support and trust. It means a lot to us! Your SmartSize team.
June 12, 2024
Helen was very helpful! The support overall is very good and the app is easy to use.
May 16, 2024
I had an exceptional experience with customer service recently, all thanks to Helen! I reached out for assistance with the size chart, as I needed some detailed guidance. Not only did Helen provide me with clear and precise information, but she also went above and beyond when I requested a special feature. Her dedication to ensuring I had everything I needed was truly impressive. Helen's professionalism, attention to detail, and friendly demeanor made the entire process smooth and enjoyable. She demonstrated a genuine commitment to customer satisfaction, and I couldn’t be more grateful for her help. It's rare to encounter such outstanding service, and Helen is a shining example of excellence. Thank you, Helen, for making my experience fantastic!
Thank you very much for your kind review! It is always a pleasure to work with stores that want the best experience for their customers! Have a lovely weekend! Your SmartSize team
April 30, 2024
best size app
Thank you very much for your review! Our team was delighted to support you. We will be here in case you need anything else! Best Helen
March 4, 2024
I got provided a very fast, super friendly and clear answer on the small problems I encountered during the set-up of my size guide.
Thank you very much for your kind review! It means a lot for our team to provide a great service and be recognised for it. Kind regards, Your SmartSize team
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