Rating

4.8

feedback

61

Reviews

chart

#233

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    13%
  • Less than a month
    34%
  • Less than a year
    44%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the app team. Customers appreciate the quick response times and efficient resolution of issues, highlighting the app's user-friendly design and customization options. Many users mention the innovative blocks and design elements that have enhanced their online stores. However, there are a few mentions of technical glitches and the need for improvements in certain areas. Overall, the app seems to have a strong focus on customer satisfaction and ease of use, making it a valuable tool for ecommerce merchants.

Highlights

Excellent customer service and support
User-friendly design and customization options
Innovative blocks and design elements
Technical glitches and areas for improvement

Rating Breakdown

  • 5
    95% (58 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)

Reviews with Text

  • 92% (56)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 23, 2025

Customer service resolved issues promptly; highly recommended.

Store

DEWBU

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Fantastic experienece with the cc team, they helped me customise my website to my liking

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear BY ROOMIE, Thank you so much for your fantastic 5-star review! We are absolutely thrilled to hear that you had a great experience with our support. It is wonderful to know that we were able to help you customize your website exactly to your liking—seeing your vision come to life is exactly why we do what we do. In our continuous effort to improve your experience, I also wanted to introduce you to our newest feature: the Smind Package. It is designed to help you build a complete store structure in just a few minutes, significantly cutting down setup time. We believe this will be a valuable tool for you to create professional layouts quickly before diving into specific customizations. Thank you again for your trust in Smind. If you ever need more help or further adjustments in the future, please don't hesitate to reach out—we are always here for you!

5 / 5 Share

Nov. 27, 2025

It has innovative blocks that will take your business to the next level . Amazing customer care .

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Omi Cute, A huge thank you for your amazing feedback! Knowing that our sections are helping you innovate and scale your business is exactly why we do what we do. We’re also so happy to hear that you appreciated our support. We love helping our merchants succeed, and your review makes our day! We are especially happy to see that you are using our new Smind Package feature. It is designed to help you build your store in just a few minutes, so we are glad it was helpful for you Thanks for choosing Smind!

5 / 5 Share

Nov. 27, 2025

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Aureafemina Thank you very much for taking the time to leave us a 5-star review. We truly appreciate it, and we’re delighted to hear that you’re enjoying the footer section—especially the flexible color customization and the convenient collapsible menu on mobile devices. Our goal is always to provide features that are easy to use and adaptable, so you can customize your store’s appearance exactly the way you want. Knowing that these options have enhanced your experience means a lot to us and motivates our team to continue improving the product. Once again, thank you for your trust and for sharing such wonderful feedback!

5 / 5 Share

Oct. 18, 2025

It's very refreshing to actually have a tech person get back to you so fast and resolve your issues quickly. Thank you, Smind! I can't thank you enough. As a small business owner, time is everything to us.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear Mod Rose Boutique Thank you so much for your wonderful 5-star review! We’re truly grateful for your kind words and thrilled to hear that our support could help you quickly. As a small business owner, we understand how valuable your time is — and it means the world to us that you took a moment to share this feedback. Your trust and encouragement inspire us to keep improving every day. We’ll always be here whenever you need a hand. As a small suggestion, we’d love to share that we’ve recently released a new collection of Product Blocks in the Smind Library — including Product Bundles, Upsells, Buy X Get Y, and Related Products. These powerful building tools are crafted specifically for product detail pages, helping you showcase your items beautifully and boost sales with ease. With heartfelt appreciation The Smind Team

All reviews

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