Smind Sections: Theme Sections
Sections in Shopify - Sections Shopify - Shopify Sections
Rating
4.8
feedback
63
chart
#643
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
8%
-
Less than a month
38%
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Less than a year
51%
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More than a year
0%
Reviews Summary
The reviews for the Smind Sections Shopify App are overwhelmingly positive, highlighting the app's ease of use, excellent customer support, and wide range of customizable sections. Users appreciate the design freedom the app provides, allowing them to create attractive and unique store layouts without the need to purchase expensive themes. The support team is praised for their quick response times, efficient problem-solving, and willingness to go above and beyond to help users with customization and technical issues. Additionally, many users mention that the app offers a cost-effective solution with a vast selection of sections and templates, making it a valuable addition to any Shopify store.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 26, 2024
Still learning to use the app. The support is amazing. Leave them a question and they jump onto it in no time.
Oct. 25, 2024
I've got billed by the app while I cancelled the subscription in the trial period. Now it seems like the application is still charged and the team of Smind Sections doesn't want to refund me for the difference of the days that have been unused. Reason for cancelling the app: The app doesn't have premium looking sections what can help my store more converting.
Hi, After reviewing your feedback, I carefully examined the information you provided. While I had hoped your details were accurate so we could assist you, it’s unfortunate that you have fabricated everything solely to obtain a refund. Below are the points that confirm your statements are false: You claimed, "I cancelled the subscription in the trial period." This statement is completely fabricated. We offer a free 7-day trial period, which you fully utilized. Here is your subscription history: https://prnt.sc/cGtF6uR_kHxs When communicating with us via live chat, you mentioned that you intended to close your store, open another store, and then re-subscribe to our app, which contradicts your claim above (chat history link: https://prnt.sc/4Qlhrk0raisZ In cases where customers experience genuine misunderstandings or errors from our app, we always consider legitimate refunds. However, claiming you plan to close your store is not a reasonable basis for a refund. Additionally, the false statements made solely to obtain a refund demonstrate a lack of honesty. Finally, a message to any customers reading this story, please be assured that our app is entirely free to use during the trial period. We remain committed to supporting honest customers who encounter any issues with our app. Thank you for your time.
Oct. 7, 2024
There was a technical problem that made me very nervous. I was almost ready to give up on the app even though I really like it as a feature. It gives a lot of design freedom, and you don't have to buy expensive themes. An online store can be built with the necessary features for it. When I discovered the technical problem, support was very quick to fix it. Here I want to express my thanks to Benjamin for his patience. Helped me with solving the problem, even customized some functions that I needed. If I ever have a problem I will look for him specifically. I had left one star, but after this service, I can't help but put as many stars as possible. The Smind app has solved a lot of my problems, from not paying $300+ for a theme, to being able to change the design for each season, which is desirable for a fashion brand.
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