Rating

4.8

feedback

65

Reviews

chart

#223

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    11%
  • Less than a month
    38%
  • Less than a year
    43%
  • More than a year
    5%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its innovative blocks that enhance businesses, easy customization options, and exceptional customer service. Many users highlight the quick response times and helpfulness of the support team, as well as the user-friendly design of the app. The app is commended for its flexibility, cost-effectiveness, and the ability to create professional-looking sections without the need for expensive themes. However, there are a few mentions of issues with weekend support and the need for improvements in handling technical glitches and errors.

Highlights

Positive customer service and quick issue resolution
Innovative blocks and easy customization
Flexibility and cost-effectiveness
User-friendly design
Areas for improvement in handling technical glitches and errors

Rating Breakdown

  • 5
    95% (62 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)

Reviews with Text

  • 92% (60)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 23, 2025

Customer service resolved issues promptly; highly recommended.

Store

DEWBU

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Dear DEWBU, Thank you very much for your amazing 5-star review! We truly appreciate you taking the time to share your feedback. We’re delighted to hear that our customer service was able to resolve your issues promptly. Your satisfaction is our top priority, and knowing that you had a positive experience motivates our team to continue delivering the best support possible. We’re always working to make your experience better, and we’d love to introduce our newest feature—the Smind Package. It helps you build a complete store structure in minutes, saving you valuable setup time and giving you a professional layout to start customizing right away. Thank you again for your trust and recommendation. If you need any assistance in the future, please don’t hesitate to reach out—we’re always happy to help. Warm regards, Smind Support Team

5 / 5 Share

Nov. 27, 2025

Fantastic experienece with the cc team, they helped me customise my website to my liking

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear BY ROOMIE, Thank you so much for your fantastic 5-star review! We are absolutely thrilled to hear that you had a great experience with our support. It is wonderful to know that we were able to help you customize your website exactly to your liking—seeing your vision come to life is exactly why we do what we do. In our continuous effort to improve your experience, I also wanted to introduce you to our newest feature: the Smind Package. It is designed to help you build a complete store structure in just a few minutes, significantly cutting down setup time. We believe this will be a valuable tool for you to create professional layouts quickly before diving into specific customizations. Thank you again for your trust in Smind. If you ever need more help or further adjustments in the future, please don't hesitate to reach out—we are always here for you!

5 / 5 Share

Nov. 27, 2025

It has innovative blocks that will take your business to the next level . Amazing customer care .

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Omi Cute, A huge thank you for your amazing feedback! Knowing that our sections are helping you innovate and scale your business is exactly why we do what we do. We’re also so happy to hear that you appreciated our support. We love helping our merchants succeed, and your review makes our day! We are especially happy to see that you are using our new Smind Package feature. It is designed to help you build your store in just a few minutes, so we are glad it was helpful for you Thanks for choosing Smind!

5 / 5 Share

Nov. 27, 2025

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Aureafemina Thank you very much for taking the time to leave us a 5-star review. We truly appreciate it, and we’re delighted to hear that you’re enjoying the footer section—especially the flexible color customization and the convenient collapsible menu on mobile devices. Our goal is always to provide features that are easy to use and adaptable, so you can customize your store’s appearance exactly the way you want. Knowing that these options have enhanced your experience means a lot to us and motivates our team to continue improving the product. Once again, thank you for your trust and for sharing such wonderful feedback!

5 / 5 Share

Nov. 25, 2025

Very easy to use following the set-up videos. Very helpful and quick customer service in the chat function on the app page.

Using app

1 day

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more