Smind Section: Theme Sections
Smind: All-in-One Shopify Store, Page & Theme Builder
Rating
4.6
feedback
54
chart
#610
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
28%
-
Less than a month
61%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support, ease of use, and the variety of customizable sections available. Many users highlighted the quick response times and helpfulness of the support team, mentioning specific team members who provided exceptional assistance. The app is described as user-friendly, efficient, and offering a wide range of design options to enhance online stores. Users appreciated the cost-effectiveness of the app, especially considering the quality of the sections provided. However, there were a few negative reviews mentioning issues with billing and technical glitches that affected the overall experience for some users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 5, 2025
Stellar customer service and support! Had some trouble with sections not transferring over to my updated store theme and they were quick to resolve it.
April 25, 2025
Un immense merci à SMIND SECTION pour leur service impeccable ! Ultra réactifs, toujours à l’écoute et avec des solutions sur-mesure à chaque étape. Le site a été personnalisé exactement comme je le voulais, et le tout avec une rapidité bluffante. Une équipe au top, fiable, créative et super pro. Je recommande à 1000 % ! ✨
April 23, 2025
This app has exceeded my expectations in every way. The design is intuitive, and the support team is responsive and helpful.
May 8, 2025
You are not here the weekend ? What happened if your application crash our stores by saturday or sunday ? seriously ? No service 24h either They said they have a free plan but nothing free from what Isee ?
Hi , Thank you for your feedback and we’re truly sorry for the inconvenience you experienced. You're absolutely right to expect reliable support — even on weekends. While our current support hours are weekdays only, we understand the importance of fast response time, especially when it comes to your store's stability. We want to reassure you that Smind is built with performance and safety in mind. Our app does not interfere with your live store's code unless explicitly published by you, and we've put in place extensive testing to prevent crashes. That said, we hear you. Your feedback is important, and we’re already working on expanding our support coverage during weekends to better serve merchants like you. We would love to reconnect and assist you further. Please feel free to reach us at our live chat in-app, and we’re happy to jump on a call if needed. Thank you again for trying Smind — and we hope to earn back your trust. — The Smind Team
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