Rating

4.8

feedback

65

Reviews

chart

#650

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    11%
  • Less than a month
    37%
  • Less than a year
    45%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the amazing customer support provided by the team. Customers highlight the quick response times, professional assistance, and attention to detail in resolving issues. The app is commended for being easy to use, with helpful setup videos and a user-friendly interface. Users appreciate the customization options and the beautiful design of the sections offered by the app. The support team is consistently described as friendly, patient, and dedicated to helping users achieve their desired website customizations. However, there are a few mentions of technical glitches and the need for improvements in certain areas.

Highlights

Positive customer support experience and quick resolution of issues
User-friendly interface and easy customization options
Beautiful design of sections and helpful setup videos
Dedicated and patient support team
Mentions of technical glitches and areas for improvement

Rating Breakdown

  • 5
    95% (62 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)

Reviews with Text

  • 92% (60)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 14, 2026

Amazing support team! They helped me customize my store exactly how I wanted, including cart drawer settings, template fixes, and pricing style adjustments. Fast response, professional work, and very detail-oriented. Everything works perfectly now. Highly recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

they fax it in one min

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Customer service resolved issues promptly; highly recommended.

Store

DEWBU

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Dear DEWBU, Thank you very much for your amazing 5-star review! We truly appreciate you taking the time to share your feedback. We’re delighted to hear that our customer service was able to resolve your issues promptly. Your satisfaction is our top priority, and knowing that you had a positive experience motivates our team to continue delivering the best support possible. We’re always working to make your experience better, and we’d love to introduce our newest feature—the Smind Package. It helps you build a complete store structure in minutes, saving you valuable setup time and giving you a professional layout to start customizing right away. Thank you again for your trust and recommendation. If you need any assistance in the future, please don’t hesitate to reach out—we’re always happy to help. Warm regards, Smind Support Team

5 / 5 Share

Nov. 27, 2025

Fantastic experienece with the cc team, they helped me customise my website to my liking

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear BY ROOMIE, Thank you so much for your fantastic 5-star review! We are absolutely thrilled to hear that you had a great experience with our support. It is wonderful to know that we were able to help you customize your website exactly to your liking—seeing your vision come to life is exactly why we do what we do. In our continuous effort to improve your experience, I also wanted to introduce you to our newest feature: the Smind Package. It is designed to help you build a complete store structure in just a few minutes, significantly cutting down setup time. We believe this will be a valuable tool for you to create professional layouts quickly before diving into specific customizations. Thank you again for your trust in Smind. If you ever need more help or further adjustments in the future, please don't hesitate to reach out—we are always here for you!

5 / 5 Share

Nov. 27, 2025

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Aureafemina Thank you very much for taking the time to leave us a 5-star review. We truly appreciate it, and we’re delighted to hear that you’re enjoying the footer section—especially the flexible color customization and the convenient collapsible menu on mobile devices. Our goal is always to provide features that are easy to use and adaptable, so you can customize your store’s appearance exactly the way you want. Knowing that these options have enhanced your experience means a lot to us and motivates our team to continue improving the product. Once again, thank you for your trust and for sharing such wonderful feedback!

All reviews

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