Djolie review for Smind Section & Theme Sections

1 / 5

Oct. 5, 2025

You are not here the weekend ? What happened if your application crash our stores by saturday or sunday ? seriously ? No service 24h either It's horrible even when you have a Pro plan to resolve issues or if you have questions by the weekend .

Store

Djolie

Using app

5 months

Total reviews

41

Average rating

1.4

Developer Reply

Hi , Thank you for your feedback and we’re truly sorry for the inconvenience you experienced. You're absolutely right to expect reliable support — even on weekends. While our current support hours are weekdays only, we understand the importance of fast response time, especially when it comes to your store's stability. We want to reassure you that Smind is built with performance and safety in mind. Our app does not interfere with your live store's code unless explicitly published by you, and we've put in place extensive testing to prevent crashes. That said, we hear you. Your feedback is important, and we’re already working on expanding our support coverage during weekends to better serve merchants like you. We would love to reconnect and assist you further. Please feel free to reach us at our live chat in-app, and we’re happy to jump on a call if needed. Thank you again for trying Smind — and we hope to earn back your trust. — The Smind Team

Smind Section & Theme Sections for Shopify
Smind Section & Theme Sections
4.8 star
60 reviews

Smind: All-in-One Shopify Store, Page & Theme Builder

Developer
Shopify App Store