SmokeDrop
Dropship quality Smoke Shop and CBD products and accessories
Rating
4.7
feedback
13
chart
#6,407
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
0%
-
Less than a month
54%
-
Less than a year
31%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mostly positive, highlighting the excellent customer service, personalized assistance, and ease of use. Customers appreciate the support team's responsiveness and the app's ability to streamline dropshipping processes. Positive themes include great selection of products, helpful customer service representatives like Carly and Rodel, and smooth order processing under new management. On the negative side, some users experienced issues with product loading, slow shipping, inaccurate stock information, and high shipping rates. There were complaints about vendors not keeping up with stock, misleading product descriptions, and difficulties in managing orders. Overall, the app seems to excel in providing a wide range of products and efficient customer support, but there are areas that need improvement in terms of accuracy and reliability.
Highlights
Review RSS Feed
All reviews
Dec. 29, 2025
Excellent assistance and personalized customer service. Highly recommend based on my experience thus far!
March 7, 2025
I love this app, the service I get and the products. I am doing a dropshipping site for the products and this site has helped me tremendously. I also test the products myself. They are great.
Dec. 20, 2024
DONT LISTEN TO THE REVIEWS THIS COMPANY HAS CHANGED MANAGEMENT. Rodel at customer service was great and helped along the way! Had a meeting with chris from smokedrop and he made it super easy to setup the store. BEST SELECTION HANDS DOWN!
Dec. 19, 2023
Past ownership tried taking the whole app down with them but I have to say since headshop.com has taken over my orders have been smooth, and no issues or if there has been they took care of it right away. Ownership and management is hands on and reliable, I am very lucky to have found this app to take my business and website next level
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