SmokeDrop
SmokeDrop
Rating
3.6
feedback
56
chart
#4,304
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
0%
-
Less than a month
20%
-
Less than a year
57%
-
More than a year
14%
Reviews Summary
The reviews for this Shopify App, Smoke Drop, are quite mixed. Positive aspects include excellent customer service, quick responses to issues, a wide selection of products, and ease of use. Customers appreciate the hands-on approach of the ownership and management, especially the support from Carly. However, negative themes include problems with product availability, high costs, issues with free trials, lack of response to inquiries, and challenges with payment processing and advertising on social media platforms. Some users also mentioned concerns about the pricing of products and the app itself.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 20, 2024
DONT LISTEN TO THE REVIEWS THIS COMPANY HAS CHANGED MANAGEMENT. Rodel at customer service was great and helped along the way! Had a meeting with chris from smokedrop and he made it super easy to setup the store. BEST SELECTION HANDS DOWN!
Sept. 2, 2024
Bullshit they didn't offer me a free trial even though it says it and won't let you add products until you pay that's not a free trial I would not recommend this App straight Cap.
Im sorry you did not have a chance to download the prodcuts. We do let you do that in the trial. You can use all the features in our app during the trial. If you would like to try again let us know and we will make sure you get full trial of all our features
Dec. 19, 2023
Past ownership tried taking the whole app down with them but I have to say since headshop.com has taken over my orders have been smooth, and no issues or if there has been they took care of it right away. Ownership and management is hands on and reliable, I am very lucky to have found this app to take my business and website next level
Oct. 25, 2023
can't load any products to my website. and i have a 7-day free trial. wrote to them no response.
Oct. 17, 2023
Try reaching out via email to discuss terms. No response from company
Store
My Store
Using app
About 1 month
Hi , We will do everything we can to support you. Please contact [email protected] he can help you with any support. We tried calling several times to assist you as well.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more