Rating
3.3
feedback
55
chart
#4,744
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
0%
-
Less than a month
20%
-
Less than a year
60%
-
More than a year
13%
Reviews Summary
The reviews for this Shopify App, Smoke Drop, are quite mixed. Positive aspects include excellent customer service, quick response times, a wide selection of products, and ease of use. Customers appreciate the hands-on approach of the ownership and management, especially the support provided by Carly. However, there are negative aspects highlighted as well, such as issues with inventory management, lack of response to emails, high shipping rates, and problems with product visibility on the store. Some users also mentioned concerns about the pricing of the app and the products, as well as difficulties with refunds and cancellations. Overall, while the app offers a variety of benefits, there are areas that need improvement to enhance the user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 2, 2024
Bullshit they didn't offer me a free trial even though it says it and won't let you add products until you pay that's not a free trial I would not recommend this App straight Cap.
Dec. 19, 2023
Past ownership tried taking the whole app down with them but I have to say since headshop.com has taken over my orders have been smooth, and no issues or if there has been they took care of it right away. Ownership and management is hands on and reliable, I am very lucky to have found this app to take my business and website next level
Oct. 25, 2023
can't load any products to my website. and i have a 7-day free trial. wrote to them no response.
Oct. 17, 2023
Try reaching out via email to discuss terms. No response from company
Store
My Store
Using app
About 1 month
Hi , We will do everything we can to support you. Please contact [email protected] he can help you with any support. We tried calling several times to assist you as well.
Aug. 3, 2023
There were a few small bugs to start, but everything was fixed quickly and easily.
Hi , We will are here and ready to support you. Please contact [email protected] he can help you with any support you need.
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