SmokeDrop
SmokeDrop
Rating
3.9
feedback
57
chart
#5,632
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
2%
-
Less than a month
44%
-
Less than a year
40%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App, Smoke Drop, are quite mixed. Positive aspects highlighted by users include excellent customer service, a wide selection of products, and quick bug fixes. Users appreciate the hands-on approach of the ownership and management team, especially after a change in management. However, negative aspects mentioned include issues with free trials not being honored, difficulties in loading products onto websites, high shipping rates, and products frequently being out of stock. Some users also expressed concerns about the pricing of the app and the responsiveness of customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 7, 2025
I love this app, the service I get and the products. I am doing a dropshipping site for the products and this site has helped me tremendously. I also test the products myself. They are great.
Dec. 20, 2024
DONT LISTEN TO THE REVIEWS THIS COMPANY HAS CHANGED MANAGEMENT. Rodel at customer service was great and helped along the way! Had a meeting with chris from smokedrop and he made it super easy to setup the store. BEST SELECTION HANDS DOWN!
Sept. 2, 2024
Bullshit they didn't offer me a free trial even though it says it and won't let you add products until you pay that's not a free trial I would not recommend this App straight Cap.
Im sorry you did not have a chance to download the prodcuts. We do let you do that in the trial. You can use all the features in our app during the trial. If you would like to try again let us know and we will make sure you get full trial of all our features
Dec. 19, 2023
Past ownership tried taking the whole app down with them but I have to say since headshop.com has taken over my orders have been smooth, and no issues or if there has been they took care of it right away. Ownership and management is hands on and reliable, I am very lucky to have found this app to take my business and website next level
Oct. 25, 2023
can't load any products to my website. and i have a 7-day free trial. wrote to them no response.
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