Rating

4.6

feedback

12

Reviews

chart

#6,497

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    0%
  • Less than a month
    58%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the wide selection of products available through the app, with some mentioning that it has helped them with dropshipping and expanding their online store inventory. The customer service team, particularly individuals like Carly and Rodel, received praise for their helpfulness and responsiveness. Users also highlighted the ease of use of the app and the ability to customize product pages. However, on the negative side, some users reported issues with loading products onto their websites, slow shipping times, inaccuracies in product listings, and problems with vendors. There were complaints about high shipping rates, misleading product descriptions, and difficulties in managing stock levels. Overall, while some users had a positive experience with the app and its features, others faced challenges and expressed frustration with various aspects of the service.

Highlights

Wide selection of products and assistance with dropshipping
Positive customer service experience
Ease of use and customization of product pages
Issues with loading products and slow shipping times
Inaccuracies in product listings and vendor problems

Rating Breakdown

  • 5
    75% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    25% (3 ratings)

Reviews with Text

  • 100% (12)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 19, 2025

Great support team!!! Thanks

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2025

I love this app, the service I get and the products. I am doing a dropshipping site for the products and this site has helped me tremendously. I also test the products myself. They are great.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

DONT LISTEN TO THE REVIEWS THIS COMPANY HAS CHANGED MANAGEMENT. Rodel at customer service was great and helped along the way! Had a meeting with chris from smokedrop and he made it super easy to setup the store. BEST SELECTION HANDS DOWN!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Past ownership tried taking the whole app down with them but I have to say since headshop.com has taken over my orders have been smooth, and no issues or if there has been they took care of it right away. Ownership and management is hands on and reliable, I am very lucky to have found this app to take my business and website next level

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 25, 2023

can't load any products to my website. and i have a 7-day free trial. wrote to them no response.

Using app

9 days

Total reviews

2

Average rating

3.0

All reviews

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