SmokeDrop

Reviews Summary

The reviews for this Shopify app are quite mixed, with a combination of positive and negative feedback. On the positive side, users appreciate the excellent customer service and personalized assistance provided by the support team. Many users have highlighted the ease of use of the app and the wide selection of products available. The app has been praised for helping users with dropshipping and streamlining their business operations. Additionally, users have mentioned specific customer service representatives who have gone above and beyond to assist them. On the negative side, some users have reported issues with loading products onto their websites, slow shipping times, inaccurate product listings, and high shipping rates. There are complaints about vendors not keeping up with stock, sending wrong products, and violating regulations. Some users have expressed frustration with the lack of communication from the app's management and the overall reliability of the platform. Despite the positive aspects, the negative experiences shared by some users highlight areas where improvements could be made for a better user experience.