SmokeDrop
SmokeDrop
Rating
4.6
feedback
12
chart
#6,497
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
0%
-
Less than a month
58%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the wide selection of products available through the app, with some mentioning that it has helped them with dropshipping and expanding their online store inventory. The customer service team, particularly individuals like Carly and Rodel, received praise for their helpfulness and responsiveness. Users also highlighted the ease of use of the app and the ability to customize product pages. However, on the negative side, some users reported issues with loading products onto their websites, slow shipping times, inaccuracies in product listings, and problems with vendors. There were complaints about high shipping rates, misleading product descriptions, and difficulties in managing stock levels. Overall, while some users had a positive experience with the app and its features, others faced challenges and expressed frustration with various aspects of the service.
Highlights
All reviews
March 7, 2025
I love this app, the service I get and the products. I am doing a dropshipping site for the products and this site has helped me tremendously. I also test the products myself. They are great.
Dec. 20, 2024
DONT LISTEN TO THE REVIEWS THIS COMPANY HAS CHANGED MANAGEMENT. Rodel at customer service was great and helped along the way! Had a meeting with chris from smokedrop and he made it super easy to setup the store. BEST SELECTION HANDS DOWN!
Dec. 19, 2023
Past ownership tried taking the whole app down with them but I have to say since headshop.com has taken over my orders have been smooth, and no issues or if there has been they took care of it right away. Ownership and management is hands on and reliable, I am very lucky to have found this app to take my business and website next level
Oct. 25, 2023
can't load any products to my website. and i have a 7-day free trial. wrote to them no response.
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