SmokeDrop
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, customers appreciate the personalized customer service and assistance provided by the team. They also like the wide selection of products available through the app, especially for dropshipping purposes. Users have mentioned specific customer service representatives who have been helpful and accommodating. Additionally, the app is praised for its ease of use and the ability to customize product pages. On the negative side, some users have reported issues with products showing as out of stock on their online store, making it impossible for customers to place orders. There are complaints about slow shipping, inaccurate product listings, high shipping rates, and misleading product descriptions. Some users have experienced problems with vendors not fulfilling orders correctly or shipping the wrong products. Overall, while some users have had a positive experience with the app and its features, others have faced significant challenges and frustrations.
Everything shows out of stock and unavailable when it is imported into the store on the public-facing page. It makes it so nothing can be ordered by a customer.
Excellent assistance and personalized customer service. Highly recommend based on my experience thus far!
I love this app, the service I get and the products. I am doing a dropshipping site for the products and this site has helped me tremendously. I also test the products myself. They are great.
DONT LISTEN TO THE REVIEWS THIS COMPANY HAS CHANGED MANAGEMENT. Rodel at customer service was great and helped along the way! Had a meeting with chris from smokedrop and he made it super easy to setup the store. BEST SELECTION HANDS DOWN!
Past ownership tried taking the whole app down with them but I have to say since headshop.com has taken over my orders have been smooth, and no issues or if there has been they took care of it right away. Ownership and management is hands on and reliable, I am very lucky to have found this app to take my business and website next level
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