Quartz Bangers review for SmokeDrop
Dec. 26, 2019
2019/12/26 UPDATE As we mentioned in the first paragraph of our review, we have multiple stores that installed Smoke Drop, this is just one of the stores. Funny thing being they wrote something like they are investigating us for fraud in their reply then Shopify app store removed that then they came up with this one. Really? Fraud? Instead of all the PR works why not trying replying to one of our emails? Is that what you guys should do? BUYERS BEWARE! We used to have this app in every store we managed, as time went by their customer service had gone so bad there is literally no one there to answer our logistics or product quality related questions, and there is no guarantee when the product is going to be shipped and we haven't received one email from them since Dec 3rd, out of options we decided to file disputes on all the payments we sent from Dec 3rd and then we got an email threatening if we don't pull the disputes they are going to shut down our Smoke Drop account, we are amazed! turns out there is somebody there responding to payment details and yet not actual question from users that pays you $19.99 a month! We've saved you the trouble and deleted the app ourselves.
This user has zero history with the application, no orders, no emails, no claims.