SMSGo: Abandoned Cart Recovery
Bump your Abandoned Cart Recovery with SMS Marketing & Upsell
Rating
3.7
feedback
20
chart
#2,778
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
-
Less than a month
35%
-
Less than a year
45%
-
More than a year
15%
Reviews Summary
The app has received a mix of positive and negative reviews. Positive aspects highlighted include reliable automation, good support from the team resolving queries, effectiveness in abandoned checkout recovery, and ease of use. Users appreciate the app for its SMS marketing capabilities and cart recovery features. However, some negative feedback revolves around issues with SMS not sending, slow manual verification processes, and lack of prompt customer support. Overall, the app seems to be beneficial for increasing conversion rates and revenue with its features, but improvements in customer support and bug fixes are needed for a smoother user experience.
Highlights
Review RSS Feed
All reviews
Feb. 24, 2026
We do not recommend this app. It sends SMS marketing messages to customers who did not give consent, which creates serious legal and compliance risks for our business. We contacted customer support at least 5 times about this issue. Each time, they assured us it was fixed. It was not. The problem happened again. This is extremely unreliable, both the app and the customer service. If you care about compliance and protecting your business, stay away.
Feb. 20, 2026
It's fairly basic, but I at least like that it doesn't require the customer to xxxxxxx. It's fast to set up too, unlike Klav--. It's a good temporary measure to get efficient abandoned cart reminders up and running, but as soon as the store becomes bigger I'm personally moving to a cheaper alternative. I think Klav-- is about 1/3 the price per SMS.
Feb. 3, 2026
Dec. 2, 2025
automation good, but every time you edit marketing template, you need to wait for manual verification, and the process is slow.
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