Sinch Engage: SMS, MMS and RCS
Sinch: Automated SMS & MMS Marketing | Shopify Integration
Rating
4.9
feedback
12
chart
#3,840
All reviews
Review RSS Feed
Aug. 14, 2025
Jason I very much appreciated your followup as AI and virtual assistance just doesn't cut it at times. Your information was great, explanation clear and we had our problems easily resolved. Thank you again. Great service
Feb. 12, 2025
Our experience with Sinch has been nothing short of amazing. From the incredibly fast initial setup to their impressive speed to market, every step has been seamless. Their platform is user-friendly, and their attentive sales team and our account manager provides excellent support. On top of that, their competitive SMS rates and easy integration with other platforms make them a standout choice. Overall, we’re extremely satisfied with their product.
Hi - Thanks so much for the fantastic review! We’re thrilled to hear that setup was smooth, the platform is working well for your team, and that our sales and account teams have been helpful along the way. It’s great to know that we're hitting the mark! - Sinch Team
March 6, 2023
This app does not work. Have tried on several occasions to top up credit, just does nothing. Tried to remove an existing SMS campaign, cannot do it. Very bad design, no support. Stay away from this app.
Dec. 20, 2022
Great app, and really incredible team who are so responsive to troubleshooting any issues and made the onboarding absolutely seamless!
Aug. 31, 2022
Great user interface! MessageMedia's customer success is team is top notch, big shout out to Lawrence S for his continued guidance.
Aug. 1, 2022
Amazing app amd good customer support, very helpful. Cheaper than other SMS apps I have seen. I reccomend all to
June 20, 2022
These guys are awesome! My Abandoned Cart automation has a consistent ROI of 17,000% Thanks so much
Aug. 3, 2020
Cart abandonment SMS works well. Good customer support, very helpful. Cheaper than other SMS apps I've seen.
Thanks for the review, Solomon Kosher Butcher! We've been working hard on improving the app, and we're thrilled to hear that cart abandonment is working well for you. - MessageMedia
June 23, 2020
This app helps me recover between over 30% of abandoned carts. I use the winback feature to set reminders before the buying cycle when I believe my customers would be running low of the product. SMS works like a charm.
That's great to hear, Alfie's! We think the winback feature is a great option for all stores to come back for more, and a 30% abandoned cart recovery is a brilliant result. I look forward to trying the nut butters! - MessageMedia
Feb. 18, 2020
This app is great. It's really easy to send out SMS's to your customers. We have been able to re-engage with our customers with an easy to set up popup to capture phone numbers and to offer discounts. It's also very handy that you send abandoned cart reminders to customers. Highly recommend.
Thanks for the kind words, K9 Katering. What a great store! Thanks for sharing your review with us and the community. - MessageMedia
Nov. 12, 2019
Really simple app for SMS based marketing to re-engage customers with an easy to set up popup to capture phone numbers
Thanks z.concept! The MessageMedia team
Nov. 12, 2019
I've found this app really useful in both collecting mobile numbers and opt-ins for future SMS campaigns, but also to send abandoned cart reminders to my customers who didn't get to the checkout process and those who didn't compete the checkout process.
Thanks for the review Furgo. You have a great looking shop and we hope to see the reminders keeping your sales strong. The MessageMedia team