Sinch: Automated SMS & MMS

May 1, 2024

I would not recommend this app. I wanted to setup this feature for communication with my customers. Their sales team promised to setup my account but never did. After requesting feedback their answer was: we won't be offering this service to you. No reason, no explanation nothing. Who can believe this? Very unprofessional!

March 6, 2023

This app does not work. Have tried on several occasions to top up credit, just does nothing. Tried to remove an existing SMS campaign, cannot do it. Very bad design, no support. Stay away from this app.

Dec. 20, 2022

Great app, and really incredible team who are so responsive to troubleshooting any issues and made the onboarding absolutely seamless!

Aug. 31, 2022

Great user interface! MessageMedia's customer success is team is top notch, big shout out to Lawrence S for his continued guidance.

Aug. 1, 2022

Amazing app amd good customer support, very helpful. Cheaper than other SMS apps I have seen. I reccomend all to

June 20, 2022

These guys are awesome! My Abandoned Cart automation has a consistent ROI of 17,000% Thanks so much

May 17, 2022

The app was amazing used it for a month but now $20 is stuck on my account and I can't use it. every time I try to send it says "cannot send try again later". I messaged customer service and their asking for a customer ID I can't find.

Oct. 7, 2021

Love this app! Has helped me close more sales. Great customer service that helped me get set-up. Cheaper than other SMS apps out there.

April 16, 2021

Downloaded this app to increase my brand awareness and generate lost sales, was very surprised how easy it was to get started and set up. Primarily use it for win back and abandoned cart which has been very successful to date. I recommend all to use this app as part of their business.

March 10, 2021

Awesome customer service, but an even better product. Was super easy to setup and the results were fantastic :) I saw a 3x cart abandonment improvement!

Aug. 3, 2020

Cart abandonment SMS works well. Good customer support, very helpful. Cheaper than other SMS apps I've seen.

June 23, 2020

This app helps me recover between over 30% of abandoned carts. I use the winback feature to set reminders before the buying cycle when I believe my customers would be running low of the product. SMS works like a charm.

Feb. 18, 2020

This app is great. It's really easy to send out SMS's to your customers. We have been able to re-engage with our customers with an easy to set up popup to capture phone numbers and to offer discounts. It's also very handy that you send abandoned cart reminders to customers. Highly recommend.

Feb. 14, 2020

Missing money I buy $ 15 credit that never appeared on my account moreover NO SUPPORT ANY HELP the support indicated on the application redirects me to shopify support .... run away from this app

Nov. 17, 2019

doesn't support the latest version of Safari on macOS, therefore the app is fairly useless as I am required to switch between browsers

Nov. 12, 2019

Really simple app for SMS based marketing to re-engage customers with an easy to set up popup to capture phone numbers

Nov. 12, 2019

Found it straight forward to get going and have since bumped up by sales conversion rate quite substantially just by setting up the abandoned card reminders.

Nov. 12, 2019

I've found this app really useful in both collecting mobile numbers and opt-ins for future SMS campaigns, but also to send abandoned cart reminders to my customers who didn't get to the checkout process and those who didn't compete the checkout process.