SMS Notify ‑SMS Gateway Center
Empower Your Business with Seamless SMS Communication
Rating
4.8
feedback
10
chart
#15,319
Reviews Over Time
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Reviews Summary
The SMS Gateway app receives overwhelmingly positive reviews for its SMS integration services, particularly for Indian stores. Users appreciate the smooth setup process, reliable delivery, and top-notch support provided by the team, with specific mentions of helpful individuals like Mr. Sameer and Neha Shah. The app is commended for guiding users through DLT and TRAI compliance requirements, as well as offering assistance with WhatsApp onboarding. However, some concerns are raised regarding limitations on WhatsApp messaging for promotional content and the charging policy for SMS credits. Despite these issues, customers praise the app for its excellent service, fast response times, and user-friendly interface, making it a highly recommended choice for hassle-free SMS notifications on Shopify stores.
Highlights
Review RSS Feed
All reviews
Jan. 10, 2026
Excellent SMS integration for India. Very smooth setup and reliable delivery. The support is top-notch — especially Mr. Sameer, who personally guides you through the entire DLT and SMS approval process. SMS integration in India isn’t straightforward, but if you give them a quick call, they explain everything clearly and get it sorted without hassle. Highly recommended for Indian stores needing compliant SMS notifications.
Thank you so much for the detailed and encouraging review. We're glad to hear that the SMS integration setup was smooth and that message delivery has been reliable for your store. You're absolutely right, SMS compliance in India can be complex, and we’re happy our team could guide you through the DLT and approval process without any hassle. We’ll be sure to pass on your kind words to Samir. He'll really appreciate it. Thanks again for recommending SMS Gateway Center. We're always here if you need any help going forward.
Dec. 18, 2025
Thank you to Samir and Neha Shah for their support during our onboarding process. They were helpful in guiding us through the setup for transactional and promotional SMS and in clearly explaining TRAI and DLT compliance requirements. We also appreciate their offer to assist with WhatsApp onboarding through their panel. That said, we would like to highlight a couple of concerns: 1) The WhatsApp messaging feature currently supports only transactional messages and does not allow promotional or bulk messaging. 2) SMS credits are charged for all messages submitted for sending, even if they are blocked due to DND, operator issues, or barred numbers. This can consume a significant portion of the credit balance, and reversals are not provided in such cases. Overall, the team is supportive and knowledgeable, but clarity on these limitations and charging policies would help customers plan better. Vivek Nair healthcare nt sickcare
⭐ Thank you for sharing your detailed feedback, Vivek. We truly appreciate you taking the time to update your review and provide constructive insights. We’re glad to know that our onboarding support helped with transactional and promotional SMS setup, as well as clarity around TRAI and DLT compliance. Addressing your concerns: WhatsApp Messaging Scope Currently, WhatsApp messaging via our platform is limited to approved transactional templates, in line with WhatsApp Business API and Meta policies. Promotional or bulk WhatsApp messaging is subject to use-case eligibility and approval. We agree that clearer upfront communication on these limitations helps with better planning, and we're actively improving this during onboarding. SMS Credit Deductions & Delivery Filtering SMS credits are deducted at the time of submission to telecom operators, and messages blocked due to DND, operator filtering, or invalid numbers are governed by operator-level policies. To help customers minimize such losses, we provide a Blocked Numbers feature in our panel, allowing users to proactively add and save numbers that should not receive messages. This is especially useful for repetitive or automated messaging workflows. Your feedback helps us improve transparency and usability, and we truly value it. We look forward to continuing our support for healthcare nt sickcare and helping you optimize your messaging strategy. Thank you for choosing SMS Gateway Center. - Team SMS Gateway Center
Dec. 6, 2025
Good Coordination from the team... Easy setup process guided allthrough.. Happy with the service..
Dear UniqBuy Team, Thanks a lot for taking the time to share your experience. Glad to hear the setup went smoothly and our team could help you quickly. We really appreciate your support and are happy to have you with us. If you ever need anything, we're always here to help.
July 19, 2025
Excellent support and fast response. Truly the best app for sending SMS to customers in India. The app also sends messages instantly so there's no delay for customers.
Dear Alvencia Team, Thank you so much for taking the time to leave such a wonderful review for SMS Notify! We’re thrilled to hear about your excellent experience with our support team and their fast response times. It’s incredibly rewarding to know that you consider SMS Notify the best app for sending SMS to customers in India, and we’re delighted that the instant message delivery is meeting your expectations with no delays. Your feedback motivates us to continue providing top-notch service and innovative solutions. If you have any further suggestions or need assistance, please don’t hesitate to reach out, we're here to help! Warm regards, SMS Notify Support Team
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