SMS Notify ‑SMS Gateway Center
Empower Your Business with Seamless SMS Communication
Rating
4.8
feedback
9
chart
#15,595
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
11%
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Less than a month
56%
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Less than a year
22%
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More than a year
0%
Reviews Summary
The SMS Gateway app has received overwhelmingly positive reviews from users, with many highlighting the excellent support provided by the team, especially individuals like Mr. Sameer and Neha Shah. Users appreciate the smooth setup process, reliable delivery of SMS notifications, and the app's compliance with Indian regulations such as TRAI and DLT. The app is praised for its user-friendly interface, fast response times, and instant message delivery, making it ideal for Indian stores needing compliant SMS notifications. However, some users have raised concerns about limitations in the WhatsApp messaging feature, which currently only supports transactional messages, and the charging policy for SMS credits, where credits are deducted even for blocked messages without reversals.
Highlights
Review RSS Feed
All reviews
Jan. 10, 2026
Excellent SMS integration for India. Very smooth setup and reliable delivery. The support is top-notch — especially Mr. Sameer, who personally guides you through the entire DLT and SMS approval process. SMS integration in India isn’t straightforward, but if you give them a quick call, they explain everything clearly and get it sorted without hassle. Highly recommended for Indian stores needing compliant SMS notifications.
Dec. 18, 2025
Thank you to Samir and Neha Shah for their support during our onboarding process. They were helpful in guiding us through the setup for transactional and promotional SMS and in clearly explaining TRAI and DLT compliance requirements. We also appreciate their offer to assist with WhatsApp onboarding through their panel. That said, we would like to highlight a couple of concerns: 1) The WhatsApp messaging feature currently supports only transactional messages and does not allow promotional or bulk messaging. 2) SMS credits are charged for all messages submitted for sending, even if they are blocked due to DND, operator issues, or barred numbers. This can consume a significant portion of the credit balance, and reversals are not provided in such cases. Overall, the team is supportive and knowledgeable, but clarity on these limitations and charging policies would help customers plan better. Vivek Nair healthcare nt sickcare
⭐ Thank you for sharing your detailed feedback, Vivek. We truly appreciate you taking the time to update your review and provide constructive insights. We’re glad to know that our onboarding support helped with transactional and promotional SMS setup, as well as clarity around TRAI and DLT compliance. Addressing your concerns: WhatsApp Messaging Scope Currently, WhatsApp messaging via our platform is limited to approved transactional templates, in line with WhatsApp Business API and Meta policies. Promotional or bulk WhatsApp messaging is subject to use-case eligibility and approval. We agree that clearer upfront communication on these limitations helps with better planning, and we're actively improving this during onboarding. SMS Credit Deductions & Delivery Filtering SMS credits are deducted at the time of submission to telecom operators, and messages blocked due to DND, operator filtering, or invalid numbers are governed by operator-level policies. To help customers minimize such losses, we provide a Blocked Numbers feature in our panel, allowing users to proactively add and save numbers that should not receive messages. This is especially useful for repetitive or automated messaging workflows. Your feedback helps us improve transparency and usability, and we truly value it. We look forward to continuing our support for healthcare nt sickcare and helping you optimize your messaging strategy. Thank you for choosing SMS Gateway Center. - Team SMS Gateway Center
Dec. 6, 2025
Good Coordination from the team... Easy setup process guided allthrough.. Happy with the service..
Dear UniqBuy Team, Thanks a lot for taking the time to share your experience. Glad to hear the setup went smoothly and our team could help you quickly. We really appreciate your support and are happy to have you with us. If you ever need anything, we're always here to help.
July 19, 2025
Excellent support and fast response. Truly the best app for sending SMS to customers in India. The app also sends messages instantly so there's no delay for customers.
Dear Alvencia Team, Thank you so much for taking the time to leave such a wonderful review for SMS Notify! We’re thrilled to hear about your excellent experience with our support team and their fast response times. It’s incredibly rewarding to know that you consider SMS Notify the best app for sending SMS to customers in India, and we’re delighted that the instant message delivery is meeting your expectations with no delays. Your feedback motivates us to continue providing top-notch service and innovative solutions. If you have any further suggestions or need assistance, please don’t hesitate to reach out, we're here to help! Warm regards, SMS Notify Support Team
Oct. 17, 2024
Excellent Service! SMS Notify - SMS Gateway Center has been fantastic for our Shopify store! From setup to ongoing support, the team was there every step of the way. The app works flawlessly, and their customer service is top-notch. Highly recommend for hassle-free SMS notifications!
Thank you so much for your kind words! We are overjoyed to learn that SMS Notify - SMS Gateway Center has been a valuable addition to your Shopify store and that you've had a seamless experience with our app and customer service. We work hard to provide top-notch support and ensure our app meets your needs, so your feedback truly means a lot to us. If there’s anything more we can do to assist you or enhance your experience, feel free to reach out. We're always here to help! Thanks again for recommending us!
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