Plebs en Snobs review for Yotpo Email Marketing & SMS
May 1, 2023
customer support during setup was very friendly and helpful. Only after setup i found out that i was paying 0.32usd per sms instead of 0.16usd. (country outside of US. ) Turns out a text message is just 160 Characters and this includes links and unsubscribe info. So basically you always pay for more then 1 text message. All in all its been a waste of time to set this up, with these costs we would pay thousands of dollars every month to use this service. For US companies the costs will be much much lower, but keep in mind that the costs will not be the same as advertised on their pricing page, quite dishonnest marketing.
Thank you for your feedback — we're sorry to learn that you're experiencing issues with Yotpo SMS. Our team has tried contacting you, but we have not heard back. We encourage you to reach out to our team as soon as possible so that we can help.
