Yotpo Email Marketing & SMS for Shopify

Yotpo Email Marketing & SMS

Email & SMS Campaigns for Shopify | Yotpo Email &...

Rating

4.9

feedback

6,841

Reviews

chart

#45

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    8%
  • Less than a month
    20%
  • Less than a year
    56%
  • More than a year
    12%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. The customer support team, particularly PL, Marnie, and John D, has been praised for their quick response times, helpfulness, and professionalism. Users appreciate the ease of setup and the app's features, such as SMS marketing and abandoned cart recovery. The support team has been commended for assisting with account verification and guiding users through the process step by step. Some users have mentioned minor bugs or frustrations with the app, but overall, the positive experiences outweigh the negatives.

Rating Breakdown

  • 5
    93% (6,359 ratings)
  • 4
    4% (306 ratings)
  • 3
    1% (44 ratings)
  • 2
    0% (17 ratings)
  • 1
    2% (117 ratings)

All reviews

5 / 5 Share

Feb. 9, 2024

Regie is a great professional! I love this app!!

Using app

--

Total reviews

6

Average rating

4.7

5 / 5 Share

Feb. 9, 2024

Fast and responsive assistance by the agent "Quin". My issues were fixed and it was a smooth process.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 8, 2024

This app is this best app of all apps. AJ is the man.

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 9, 2024

Quick response. Easy to locate customer support via chat. Quin was also very helpful in getting the account validated.

Using app

--

Total reviews

2

Average rating

5.0

All reviews

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