Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
6,841
chart
#6,591
All reviews
Rating Breakdown
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Feb. 7, 2024
Simply amazing and user-friendly, especially with the customer representative by the name of PL
Feb. 6, 2024
Chat support Regie C is amazing, she helped me quickly resolve things. The downside is the app itself, after I set up the flow, it didn't go thru, no clear instructions were given to set up the account validation, had to go to support for help and wait for half an hour.
Feb. 5, 2024
I'm just new to the SMSBump app, and I don't know it well for the moment. But i've had a 5/5 support with PL, and this makes me optimistic about the fact that the more i'll use this app, the more i'll enjoy it to a 5/5 overall review score
Jan. 30, 2024
App is pretty buggy/frustrating to use at times but has great features. Contacted support and Marnie was very helpful and proactive in solving my issues!
Jan. 28, 2024
Marnie was very helpful and patient with me.
Store
My Store
Using app
3 days
Jan. 21, 2024
It was a smooth & good experience to be honest. Just wanted to update it Marnie had helped me alot so thanks
Jan. 3, 2024
Just installed the app & have few queries, all were answered thoroughly by Regie from chat support. Happy & satisfied.
Dec. 27, 2023
Quin was great she helped me fix why my sms marketing campaign kept failing.
Dec. 15, 2023
Honestly it's a little confusing and making updates is glitchy because apparently their system needs some cool off time after a recent update. Thank God for their (Yotpo) live chat customer support. Princess (PL) was so helpful and so was AJ T! And I mean helpful helpful. If the support service remains this good then I will continue to use the service. They do have lots of features and integrations
Dec. 7, 2023
PL was very helpful with getting some things worked out with our site/app today. I appreciate her so much!