My Healthy Penguin review for Yotpo Email Marketing & SMS

1 / 5

Sept. 3, 2023

I had been on the chat for help on another matter for 20 minutes with Don. I had mentioned that they have a popup that promotes a free upgrade with less $/txt if you signup for an appt and go through stuff with them. Back in March, we did this and went to the appointment, only to be stood up. I even provided the screenshots and emails. I mentioned it, and they said they would look into it. Haven't heard back from them and they closed the case. No resolution. Unprofessional.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

We sincerely apologize for the inconveniences. Our team has contacted you a few times to offer assistance, but we haven't heard back from you. We encourage you to reach out so that we can find a solution.

Yotpo Email Marketing & SMS for Shopify
Yotpo Email Marketing & SMS
4.9 star
6,841 reviews

Email & SMS Campaigns for Shopify | Yotpo Email &...

Developer
Shopify App Store