Ranok Inc review for Yotpo Email Marketing & SMS

1 / 5

Oct. 12, 2023

I've seen more bugs and lags in this app than in any other. Nothing works as intended. The support is useless, with their first response to a question about why SMS aren't being sent usually being that the customer probably didn't leave their phone number. I never got a response to any of the tickets I created. All SMS templates are written to be as long as possible, so we have to pay for two SMS instead of one. I would never recommend this to anyone.

Using app

4 days

Total reviews

18

Average rating

3.2

Developer Reply

Thank you for taking the time to leave a review, we sincerely apologize for the inconvenience. Our team has been in contact with you, and we're actively investigating the issue.

Yotpo Email Marketing & SMS for Shopify
Yotpo Email Marketing & SMS
4.9 star
6,841 reviews

Email & SMS Campaigns for Shopify | Yotpo Email &...

Developer
Shopify App Store