Supply review for Yotpo Email Marketing & SMS

May 27, 2019

Had really high hopes for this app. The interface is the best out there, as well as the integrations and capabilities. It's super impressive. Sadly, they score a zero for execution. The text messages take anywhere from 10-30 minutes to reach the recipient, and the customer support is not great. If they can fix these major issues, they'll have a customer for life and a 6 star review. ***UPDATE***: Founder reached out and tried his best to make things right. It was much appreciated. I tried the software again and there were still a couple bugs that I didn't have the patience to deal with, so I passed on it. Still think it's a powerful and impressive piece of software, just too many minor issues for me to deal with.