UAE VAPING - Dubai Vape Store review for Yotpo Email Marketing & SMS
July 9, 2019
There is a real issue with the app SMS delivery confirmation!! I created an automation for the canceled orders to be sent to the admin phone ! Nothing has been received until today and I’m being charged on every message ! I contacted their support they will simply say (just as always) “ we have a proof all of these messages have been delivered by your ISP!! “ and that is it !! No further follow up or even trying to solve the issue !! *** UPDATE July 9th, 2019: I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem. I have a grade I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem Therefore I am updating my review from one star to 4 stars.
Thank you for your review. Sorry to hear about your experience. We've contacted ETISALAT for more info on why they are reporting received and you are not getting the text messages. We also reached out via mail so hope to get this resolved as soon as possible. Best, SMSBump Customer Care Team
