fordearest review for Yotpo Email Marketing & SMS

1 / 5

Jan. 7, 2020

Edit: I messaged them on Wednesday, not the weekend and it said 10 minute response. Then I left a message through email. Can't believe you are trying to say I contacted you on Friday or the weekend. I couldn't even use the App because it would not let me past the account creation screen. It's been 5 days and I have not received a response from online chat assistants nor from email. I am in the USA, so country is not the problem.

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hey, Thanks for reaching out and apologies for that. Unfortunately, both of our weekend warriors support team members got sick during the weekend and we must have missed your inquiry. We would like to make up for this small hiccup and reached out to you via email and on the phone number you've left. Hope we can get a chance to show you up SMSBump. EDIT - July 2nd: Hello again! Just wanted to mention that we've gone through major changes. We've noticed that your store is not active at the moment, however, if you decide to reopen, we will be happy to show you how our app works now and you can get the most of it. Thanks!

Yotpo Email Marketing & SMS for Shopify
Yotpo Email Marketing & SMS
4.9 star
6,841 reviews

Email & SMS Campaigns for Shopify | Yotpo Email &...

Developer
Shopify App Store