Jackie's Chocolate review for Yotpo Email Marketing & SMS
May 22, 2020
Paid their fee, then was told we could not upload current customers. We asked them to issue a refund and they denied. Waste of money for us.
Developer Reply
Hello, Thank you for your feedback. SMS Marketing is governed by different regulations in the USA, Europe and Asia/Oceania which most of the times go down to not allowing any uploads unless they are with an explicit written consent, meaning people knowingly opted n for text messages. Our compliance team carefully reviews each request for upload of contacts and when the opt in is too general we would prefer not to put your business at risk. As far as the refund it has been taken care of.