Oh It's Natural review for Yotpo Email Marketing & SMS
Aug. 24, 2022
Poor support they do not respond to messages. Very Poor app performance. We have scheduled text campaigns and 50% of our consented customers do not receive text messages. We are charged for messages the platform is not sending. We have tested with several phones no messages are received. This app is falsely showing sent messages. Scammer app that does not sending text messages. I wish i could give negative stars
Hello, Thank you for reaching out. We are very sorry, it is not our intention to miss your outreach and we sincerely apologize for any inconvenience caused. Indeed we can assure you that our service is not a scam and we are more than happy to further assist and review your concern described. A member of our team has reached out directly and we look forward to hearing back from you. Kind Regards Yotpo SMSBump Support Team