SmokinScooters review for Yotpo Email Marketing & SMS

1 / 5

Aug. 26, 2022

Customer service is absolutely unresponsive. They put a banner ad up that prevents the ability to log in and, after at least 5 times attempting to contact them over a 2 week span, they never once responded. I have been using SMSBUMP for 5 years so the app is ok when it works. But, if the app breaks, good luck getting hold of someone to help you out.

Using app

About 1 year

Total reviews

8

Average rating

4.5

Developer Reply

Hello, Thank you for reaching out. I sincerely apologize for the experience you received. A member of our team has reached out to further assist with the issue you described. We are very happy to help correct any trouble with your account. Looking forward to being in touch. Kind Regards, Yotpo SMSBump Support Team

Yotpo Email Marketing & SMS for Shopify
Yotpo Email Marketing & SMS
4.9 star
6,841 reviews

Email & SMS Campaigns for Shopify | Yotpo Email &...

Developer
Shopify App Store