Snap: B2B Wholesale Pricing

Aug. 29, 2025

The app was difficult to set up. The registration form didn’t display correctly, appearing below the footer, with no options to adjust its placement. It also installs code into your theme without providing any way to remove it. We use the latest version of Dawn, the free Shopify theme so claims to be compatible. When registering a B2B account, no confirmation email was received. We later discovered it had gone straight to the spam/junk folder, which is far from ideal. There’s also no option to send emails from your own domain, which would help prevent this. On top of that, we couldn’t log into the B2B account at all, as it kept rejecting the correct user credentials. Support is only available via email, not live chat, which made resolving these issues even harder. Fortunately, we had backed up our theme before installing, so we were able to revert once we uninstalled. Overall, the app feels like a quick workaround to add B2B functionality without upgrading to Shopify Plus, but in practice, it’s unreliable and poorly executed.

Sept. 1, 2025

Customer service is very quick to react and keeps constant communication. Tobias was very helpful with making the new price update work with our custom shopify theme. We had a bit of an issue with another discount we had applied sitewide but luckily Alice was able to help us out and we got it sorted. I can recommend this app to any business that wants to do group specific discounts and not spend tons of money on expensive memberships.

Aug. 12, 2025

Don't have too much time on the app, but loving it so far! We are a small business with only a few customers in need of B2B pricing. After searching for what felt like a year, we came across Snap and it was exactly what we needed! Started with the free plan as a trial, but definitely upgrading so we can set up more price lists for different customer groups! Alice did an amazing job answering my questions and helping me through the app set-up!

Aug. 11, 2025

Good Day SnapB2B When will my Refund be done ?

July 28, 2025

Seems to work pretty well... BUT... If you are going to change your pricing structure maybe give a heads up to your users so it doesn't mess up their website without being given the opportunity to upgrade. Spent the entire morning trying to figure out why our customers weren't seeing their discounted pricing only to find out that Snap changed thing and deactivate our account until we paid more. Which we would have done if we were given a heads up beforehand,

July 24, 2025

Very good

July 10, 2025

Customer support is quick and very professional. The first interactions with the app have been very promising.

July 9, 2025

This app was perfect for our use case because it support wholesale pricing for orders created from both font end (via checkout) and back end (via draft orders). It's been working well for the past 3 months. Had to contact the support team at WhizzCommerce recently to resolve a minor bug, and the response was excellent, and fast.

June 30, 2025

June 23, 2025

Snap B2B was the perfect solution for offering a specific set of discounts om specific products to a specific set of customers. As with anything new, you have to figure out how to navigate the features and setup in the beginning, but this is where Camelia in the support staff really came through for me. Camelia followed up and was quick to reply in usually just a few hours. Within about a day I was able to get my custom price list completed and live and appears to be working well for my customers. The only drawback is that I wish there was a bulk edit feature however I made mention of that to them and are passing that suggestion over to the dev team.

June 14, 2025

Really loving the options and simplicity of this app!

June 13, 2025

Super proactive at helping us getting the solution installed.

June 12, 2025

Fast responses and extremely helpful team

Nov. 30, 2025

We have had some challenges but this is currently running well.

June 10, 2025

Recently installed this app and so far it is much better than the app I previously used. The support team is quick to respond and very helpful.

June 8, 2025

Does what it says, good responsive customer support

June 7, 2025

fast and simple to setup - thanks

May 31, 2025

Estoy ensayándola

May 28, 2025

Masta el momento cumple con todo nuestros requerimientos. Estamos en etapa de testing pero muy intuitiva y facil de implementar. Nos encanto y lo mejor es que nos la recomendo el mismo soporte de shopify.

May 22, 2025