All reviews

Rating Breakdown

  • 5
    81% (530 ratings)
  • 4
    12% (79 ratings)
  • 3
    3% (19 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (21 ratings)

Reviews with Text

  • 54% (356)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 12, 2020

Extremely easy to set up the ads account, even created a whole pixel for me right at sign up! Time to see how creating ads goes. Best of luck y'all!

Store

Iteable

Using app

5 minutes

Total reviews

2

Average rating

5.0

4 / 5 Share

June 8, 2020

It was easy to create an account with Snapchat as well as create my first ad. The process was very streamline and easy to understand.

Using app

3 months

Total reviews

3

Average rating

4.3

5 / 5 Share

June 4, 2020

This was super easy to connect and get started, now I'm super motivated to get Snapping! Thank you snapchat App!

Using app

11 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

May 13, 2020

The app was easy to install. Integrated with my Snap pixel with ease. Excited to learn and be able to get a better understanding of marketing via the Snapchat Ads App.

Using app

3 months

Total reviews

3

Average rating

5.0

3 / 5 Share

May 7, 2020

So far, so good...it was easy to create an account and install it. I'll edit this when I have more to say.

Using app

18 minutes

Total reviews

40

Average rating

4.7

5 / 5 Share

April 28, 2020

So far it has been super simple to setup and get working. Lets see if the ads get approved and start to show up on their system.

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2020

Great up to date analytics and data! I appreciate how seamless this process has been with creating, monitoring and understanding Ads!

Using app

22 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 16, 2020

This app won't even download onto safari with shopify. Im concerned that snapchat isnt good for converting at all. Had 5+ thousand swipe ups and not a single sale. wouldn't recommend it

Using app

About 16 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 12, 2020

WARNING! This app has a bug which will prevent you from modifying your campaigns within the app once they are launched. Snapchat will not refund you for any charges that are incurred by this defective app. If you choose to use Snapchat as an advertising partner, make sure to use Snapchat's native dashboard, and not this app.

Using app

22 days

Total reviews

3

Average rating

2.7

1 / 5 Share

Aug. 18, 2019

I tried it and would never use it again. Story too long to write here, but summation, in one word would be "rip-off". I allotted $60 for 3 days. I tried to change $ amount $5, but APP would keep changing it back to $20. After they practically stold $120 from my PayPal account. I finally had to cancel Credit Card because they had no number to call on web-site and e-mail response that did not resolve any issues rather made it more aggravating. I removed APP and called Shopify for Help after seeing no Support number and Shopify found it odd that SNAPCHAT was charging me off of Shopify's Platform. In other words no record of APP. The email response from were made up screen prints saying I picked 10 days. Then the next email said I did not have an end date. WOW just Ridiculous. Never Again. Shopify should remove APP.

Using app

5 days

Total reviews

11

Average rating

4.0

1 / 5 Share

June 1, 2019

Same as everyone else, multiple tries to create an ad with an error of "Sorry, we couldn't process your request. Please try again later." 3 separate ads each attempted at least 24 hours apart. Clearly an app released too soon. Hopefully at some point they will release something that works since it's much more labor intensive to create an ad directly on snapchat.

Using app

About 21 hours

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for the feedback and sorry for the inconvenience. We did a quick check of your account and it appears that you were able to successfully create ads. Please reach out to us if you encounter issues in the future.

3 / 5 Share

May 23, 2019

Just installed, have a general error: Sorry, we couldn't process your request. Please try again later. I sent an e-mail. Hopefully we can make this app work.

Using app

About 3 hours

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for the feedback. We did a quick check of your account and did not see any issues. We'll conduct a more thorough review. In the meantime, please continue using the app to reach your customers.

1 / 5 Share

Sept. 5, 2019

CRAP! DON'T WASTE YOUR MONEY OR TIME! a waste of time, didn't work, a real waste of time and effort, snapchat doesn't even accept the product feed from the app they made. This is a Big Dirty Joke on Shopify Users. Even if you go direct to Snapchat you can't use your Shopify product feed and snap support you go around in circles, ZERO, UI zero UE zero. overall rating 1 star for the logo ghost. Spend your money at Instagram you be done with your ads by now. YOU CANNOT RUN SNAPCHAT ADS FROM THE SHOPIFY APP. IT NEVER COMPLETES ALWAYS ERRORS OUT AND NEVER WORKS, NEVER CAN FIX, NEVER DOES ANYTHING. GO TO THE SNAPCHAT AD WEBSITE IT IS THE SAME CRAP. NEVER CAN FIX. WE SELL CLOTHING , EVEN WITH AN HOUR PLUS CHAT WITH SNAPCHAT TECHS STILL DOESN'T RUN, THANK YOU EVAN - A BIGGER WASTE OF TIME Snapchat taking the MONEY FOR ADS is the ONLY THING THAT MATTERS WHICH YOUR A COMPLETE FAILURE! Snapchat tech failed twice NO SHOWED FOR MEETINGS.

Using app

4 months

Total reviews

10

Average rating

2.5

Developer Reply

Thank you for sharing your experience. We apologize for the inconvenience. You can run Snapchat ads directly from the Shopify app, using the Marketing integration or you can connect your Shopify product catalog and then run ads from within Snapchat Ad Manager.

5 / 5 Share

Dec. 12, 2018

Super easy to use. It definitely saved our team a lot of time & effort and it enabled us to explore new opportunities and scale our ads.

Using app

13 days

Total reviews

1

Average rating

5.0