All reviews

Rating Breakdown

  • 5
    81% (489 ratings)
  • 4
    12% (73 ratings)
  • 3
    3% (18 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (21 ratings)

Reviews with Text

  • 54% (329)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 9, 2020

Great up to date analytics and data! I appreciate how seamless this process has been with creating, monitoring and understanding Ads!

Using app

22 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 16, 2020

This app won't even download onto safari with shopify. Im concerned that snapchat isnt good for converting at all. Had 5+ thousand swipe ups and not a single sale. wouldn't recommend it

Using app

About 16 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 12, 2020

WARNING! This app has a bug which will prevent you from modifying your campaigns within the app once they are launched. Snapchat will not refund you for any charges that are incurred by this defective app. If you choose to use Snapchat as an advertising partner, make sure to use Snapchat's native dashboard, and not this app.

Using app

22 days

Total reviews

3

Average rating

2.7

3 / 5 Share

May 23, 2019

Just installed, have a general error: Sorry, we couldn't process your request. Please try again later. I sent an e-mail. Hopefully we can make this app work.

Using app

About 3 hours

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for the feedback. We did a quick check of your account and did not see any issues. We'll conduct a more thorough review. In the meantime, please continue using the app to reach your customers.

1 / 5 Share

Sept. 5, 2019

CRAP! DON'T WASTE YOUR MONEY OR TIME! a waste of time, didn't work, a real waste of time and effort, snapchat doesn't even accept the product feed from the app they made. This is a Big Dirty Joke on Shopify Users. Even if you go direct to Snapchat you can't use your Shopify product feed and snap support you go around in circles, ZERO, UI zero UE zero. overall rating 1 star for the logo ghost. Spend your money at Instagram you be done with your ads by now. YOU CANNOT RUN SNAPCHAT ADS FROM THE SHOPIFY APP. IT NEVER COMPLETES ALWAYS ERRORS OUT AND NEVER WORKS, NEVER CAN FIX, NEVER DOES ANYTHING. GO TO THE SNAPCHAT AD WEBSITE IT IS THE SAME CRAP. NEVER CAN FIX. WE SELL CLOTHING , EVEN WITH AN HOUR PLUS CHAT WITH SNAPCHAT TECHS STILL DOESN'T RUN, THANK YOU EVAN - A BIGGER WASTE OF TIME Snapchat taking the MONEY FOR ADS is the ONLY THING THAT MATTERS WHICH YOUR A COMPLETE FAILURE! Snapchat tech failed twice NO SHOWED FOR MEETINGS.

Using app

4 months

Total reviews

10

Average rating

2.5

Developer Reply

Thank you for sharing your experience. We apologize for the inconvenience. You can run Snapchat ads directly from the Shopify app, using the Marketing integration or you can connect your Shopify product catalog and then run ads from within Snapchat Ad Manager.

5 / 5 Share

Dec. 12, 2018

Super easy to use. It definitely saved our team a lot of time & effort and it enabled us to explore new opportunities and scale our ads.

Using app

13 days

Total reviews

1

Average rating

5.0