All reviews

Rating Breakdown

  • 5
    81% (531 ratings)
  • 4
    12% (78 ratings)
  • 3
    3% (19 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (22 ratings)

Reviews with Text

  • 55% (357)
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1 / 5 Share

June 1, 2019

Same as everyone else, multiple tries to create an ad with an error of "Sorry, we couldn't process your request. Please try again later." 3 separate ads each attempted at least 24 hours apart. Clearly an app released too soon. Hopefully at some point they will release something that works since it's much more labor intensive to create an ad directly on snapchat.

Using app

About 21 hours

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for the feedback and sorry for the inconvenience. We did a quick check of your account and it appears that you were able to successfully create ads. Please reach out to us if you encounter issues in the future.

1 / 5 Share

Sept. 5, 2019

CRAP! DON'T WASTE YOUR MONEY OR TIME! a waste of time, didn't work, a real waste of time and effort, snapchat doesn't even accept the product feed from the app they made. This is a Big Dirty Joke on Shopify Users. Even if you go direct to Snapchat you can't use your Shopify product feed and snap support you go around in circles, ZERO, UI zero UE zero. overall rating 1 star for the logo ghost. Spend your money at Instagram you be done with your ads by now. YOU CANNOT RUN SNAPCHAT ADS FROM THE SHOPIFY APP. IT NEVER COMPLETES ALWAYS ERRORS OUT AND NEVER WORKS, NEVER CAN FIX, NEVER DOES ANYTHING. GO TO THE SNAPCHAT AD WEBSITE IT IS THE SAME CRAP. NEVER CAN FIX. WE SELL CLOTHING , EVEN WITH AN HOUR PLUS CHAT WITH SNAPCHAT TECHS STILL DOESN'T RUN, THANK YOU EVAN - A BIGGER WASTE OF TIME Snapchat taking the MONEY FOR ADS is the ONLY THING THAT MATTERS WHICH YOUR A COMPLETE FAILURE! Snapchat tech failed twice NO SHOWED FOR MEETINGS.

Using app

4 months

Total reviews

10

Average rating

2.5

Developer Reply

Thank you for sharing your experience. We apologize for the inconvenience. You can run Snapchat ads directly from the Shopify app, using the Marketing integration or you can connect your Shopify product catalog and then run ads from within Snapchat Ad Manager.