All reviews

Rating Breakdown

  • 5
    58% (52 ratings)
  • 4
    10% (9 ratings)
  • 3
    8% (7 ratings)
  • 2
    6% (5 ratings)
  • 1
    19% (17 ratings)
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3 / 5 Share

June 28, 2023

The boots are great, customers have been very happy with them, but production time has been getting longer and longer. Also, I often pay for expedited shipping and have the boots shipped by regular shipping methods which is incredibly irritating. I have yet to receive a shipping refund for these oversights. They really need to step up their customer service and speed.

Using app

10 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Nov. 6, 2022

As I mentioned in our previous review, we've had issues in the past with this app. But I appreciate how they worked with me on the last one even though it took quite some time. But it's progress. Hoping to be able to give 5 stars one day.

Using app

About 1 year

Total reviews

7

Average rating

4.7

3 / 5 Share

June 13, 2022

The Products are great and I haven't had any returns due to quality. However there are many times that I pay for express shipping and they they ship normally. Customer service is slow to respond to refund request if they respond. I'm need a refund for shipping cost for at least 11 orders. They crazy thing is they recommend that you use a express due to slow normal shipping time frames and when you pay for it they don't use it.

Using app

8 months

Total reviews

5

Average rating

4.6

3 / 5 Share

March 22, 2022

Los productos tienen excelente calidad, y el precio está bien, pero hubo bastantes problemas con la primera orden, envío tarde y producto equivocado. Lo bueno es que han puesto todos sus esfuerzos en solucionarlo, lo importante es solucionarlo, pero espero que no pase más veces. Voy a confiar.

Store

Itepa

Using app

About 2 months

Total reviews

3

Average rating

4.0

3 / 5 Share

Nov. 14, 2021

App is good but I am a new business and have 3-4 orders in production for about 12 days now. They are still in production - ordered on the 3rd of November. When will it be shipped to get to customer. I will not like customers to a new business to be restless. I emailed support - no response.

Store

Osenoir

Using app

About 1 year

Total reviews

2

Average rating

4.0

3 / 5 Share

April 4, 2019

I like the extra things you can print and design, however, I was disappointed when half the shoes were not available, and I could not see the other side to design and know what it'll look like. It would be nice to see more of the sport-like shoes though and the app is a bit slow sometimes, wish there was more to offer though.

Using app

6 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Aug. 12, 2018

Beautiful all your effort, but prices are too high.

Using app

35 minutes

Total reviews

2

Average rating

4.0