All reviews

Rating Breakdown

  • 5
    54% (39 ratings)
  • 4
    11% (8 ratings)
  • 3
    7% (5 ratings)
  • 2
    6% (4 ratings)
  • 1
    22% (16 ratings)

Reviews with Text

  • 100% (72)
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3 / 5 Share

June 28, 2023

The boots are great, customers have been very happy with them, but production time has been getting longer and longer. Also, I often pay for expedited shipping and have the boots shipped by regular shipping methods which is incredibly irritating. I have yet to receive a shipping refund for these oversights. They really need to step up their customer service and speed.

Using app

10 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Nov. 6, 2022

As I mentioned in our previous review, we've had issues in the past with this app. But I appreciate how they worked with me on the last one even though it took quite some time. But it's progress. Hoping to be able to give 5 stars one day.

Using app

About 1 year

Total reviews

8

Average rating

4.8

3 / 5 Share

June 13, 2022

The Products are great and I haven't had any returns due to quality. However there are many times that I pay for express shipping and they they ship normally. Customer service is slow to respond to refund request if they respond. I'm need a refund for shipping cost for at least 11 orders. They crazy thing is they recommend that you use a express due to slow normal shipping time frames and when you pay for it they don't use it.

Using app

8 months

Total reviews

5

Average rating

4.6

3 / 5 Share

March 22, 2022

Los productos tienen excelente calidad, y el precio está bien, pero hubo bastantes problemas con la primera orden, envío tarde y producto equivocado. Lo bueno es que han puesto todos sus esfuerzos en solucionarlo, lo importante es solucionarlo, pero espero que no pase más veces. Voy a confiar.

Store

Itepa

Using app

About 2 months

Total reviews

3

Average rating

4.0

3 / 5 Share

Aug. 12, 2018

Beautiful all your effort, but prices are too high.

Using app

35 minutes

Total reviews

2

Average rating

4.0