JohnVsGBM review for SS ‑ Social media AI Auto Post
April 10, 2025
I found it challenging to use. Even after upgrading, I could not figure out how to create reels. The below print says a 7-day free trial, but the subscription says 3. It feels like a bait-and-switch. Will try something else.
Hello John and Team, We reviewed your case and wanted to share a few details. Our app was installed on the store for about 28 minutes and you reached out with a specific question —our team replied within 3 hours with a detailed response. Our team also noticed community awareness work you’re doing and, as a small gesture, offered a paid feature at no cost (before the review). After seeing your review, we sent a helpdesk article to guide you on creating Reel videos—something we weren’t aware was unclear earlier. Regarding the trial, we’ve been offering a 3-day free trial since April 1st. Since you installed the app after that date, your account is on the updated plan and you seeing 3-days free trial. We’ve also shared more details about this in our email. We noticed our emails have been read by your team but haven’t heard back. If you’re still open to it, we’d be happy to assist you further—just reply to our email.
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