All reviews

Rating Breakdown

  • 5
    90% (71 ratings)
  • 4
    9% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (79)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 30, 2025

What really stands out is their incredible customer support. They were always so easy to talk with and were extremely thorough in assisting with all the concerns and issues I raised. It's a great tool, made even better by a fantastic and responsive team. Highly recommended!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much. It was a pleasure assistant you.

5 / 5 Share

Aug. 2, 2025

Just got this app installed for better interation. The app is very user friendly. Their team is super cute, recorded loom video to demonstrate the problem well&clear; Replies fast & solves all the problems. Definitely recommend!!

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much and it's my pleasure to help. I'm glad that our customizations can get you to display it the way you want it.

5 / 5 Share

July 28, 2025

So far loving the app and the customer support which is super friendly! They implemented a few features I needed very quickly, and I'm very pleased with the turnaround! I've been looking for a gallery app that allows you to tag products so you can create UGC product galleries for ages. The layouts are stylish, and the app is VERY customisable.

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the kind review! Most importantly, we're happy that you find an app that suits your UGC needs! Please give us more feedback so we can continue to improve the product and let me know if you need any more help.

5 / 5 Share

July 2, 2025

I've had Social Photos installed for 5 years and it has been awesome for keeping all my customer photos. For most of those 5 years, I have been extremely happy with the app and I recommend it often! It wasn't until recently that I needed to reach out to support and literally had the best app support experience of my life! Great value, great features, easy to use, and amazing customer support. What else could you ask for?

Using app

About 4 years

Total reviews

4

Average rating

3.5

Developer Reply

Oh thank you so much for the kind review. We're very glad that you find Social Photos useful and has been using it for a long time. Please let me know if there's anything else I can do for you. -Oky

5 / 5 Share

June 17, 2025

Great app - lots of features available for the price. I spoke with Oky regarding the CSS of the gallery page, and we got help fast & interaction was easy. Would 100% recommend!

Using app

5 days

Total reviews

8

Average rating

5.0

Developer Reply

It's my pleasure to help you. Please let me know if there's anything else I can do for you.

5 / 5 Share

March 13, 2025

Great app that allows our customers to share their photos outside of a review. We feel like this is more likely to get UGC than in a review that requires someone to write up something so that is nice. The team is swift to respond and has helped through any updates or small custom needs as requested. Thanks!

Store

TEREN

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that our app is making it easier for your customers to share UGC in a way that feels natural. We always aim to provide a seamless experience and are happy to support any custom needs along the way. If there's anything else we can do to help, just let us know! Thanks again! 😊

5 / 5 Share

Jan. 16, 2025

An easy app to use with many extra features that we are yet to use but hope to in future. Oky Sabeni was very quick and helpful in setting up an extra feature to upload a custom logo to appear next to customer photo uploads which was much appreciated

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Nice app and excellent service!!

Using app

About 14 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the review. Happy to help you.

5 / 5 Share

July 2, 2024

Great support over the years, especially most recently from Oky Sabeni who helped me through a confusing problem (a problem of my own making lol). Aside from all that, the app just works great and I suggest any brand start ASAP with UGC. It makes a big difference and pays off big.

Using app

Almost 8 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for the kind words! It was my pleasure to help you. Yea, Instagram integration can be a scary mess, but we're always here to help.

5 / 5 Share

Aug. 7, 2023

They went above and beyond to help us customize some things we wanted changed. Fast responses and truly helpful. They could have just said that isn't a feature and moved on, but they wanted to help and got it done. Hard to find these days and it's appreciated on our end

Using app

3 months

Total reviews

10

Average rating

4.0

Developer Reply

Aww, thank you for such kinda words! We really appreciate it, and it's such a pleasure to work with you!

5 / 5 Share

July 24, 2023

Wonderful experience!! They went above and beyond to implement one of our suggestions that helps our store tremendously. Thank you!

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much! It was such a pleasure to help you.

5 / 5 Share

May 9, 2023

This app works exactly as we need it to and is easy to maintain, and Riley was a great help in addressing any issues.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. It was my pleasure to help you.

5 / 5 Share

Feb. 8, 2023

This is an amazing app! Riley was super helpful and could not have been better to work with and we are very excited to have this up on our site. :) 100% recommend

Store

Beserk

Using app

About 2 months

Total reviews

18

Average rating

5.0

Developer Reply

Thank you so much for the review. It was my pleasure to help you.

5 / 5 Share

Dec. 30, 2022

Brilliant experiance using Socialphotos, really enhances our product pages and UGC we can display throughout our website would highly recommend to any store wanting to increase their UGC. Support has been brilliant, very quick to respond and sort out any small issues we had or questions regarding how to use certain features.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! It was my pleasure to help you.

5 / 5 Share

Jan. 12, 2024

Riley Owen was fantastic and helped us with any changes we wanted when using Socialphotos. Would highly recommend. We have also recently had help again from Oky Sabeni who was also amazing with implementing changes to our website via the app. Super efficient!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It was a pleasure working with you.

5 / 5 Share

Oct. 18, 2022

When I first downloaded this plugin, there were a lot of operations that I didn't understand, but the customer service of socialphotos responded enthusiastically to my questions and helped me a lot.

Using app

1 day

Total reviews

6

Average rating

4.3

Developer Reply

Thank you very much. It was my pleasure to help you. I'm glad we can find a working solution for you.

5 / 5 Share

Sept. 6, 2022

Riley was extremely helpful in assisting in making some customizations to my store. I tried a hand at it and realized i'm no developer. But Riley was able to jump in and tackle the issue in record time. A small issue was resolved right away by Riley. Thank you for the amazing service :)

Using app

11 months

Total reviews

17

Average rating

5.0

Developer Reply

Thank you for the kind words. It was my pleasure to help you.

5 / 5 Share

Aug. 24, 2022

Simple and works well. Does exactly what I needed - Sharing tagged / mentioned instagram posts on my website. Customer service is very responsive and helpful.

Store

Teawala

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words. It was a pleasure working with you.

5 / 5 Share

July 15, 2022

App works great! Just what we were looking for. And when we needed some minor assitance with install they were incredibly helpful and quick to respond.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It was my pleasure to help you.

5 / 5 Share

May 3, 2022

Works well, I use it regularly. They even added a feature at my request. They seem nice. Been using it for years actually

Using app

Over 6 years

Total reviews

6

Average rating

2.2

Developer Reply

Thank you so much for using Socialphotos since 2015! We appreciate your support and it's been such a pleasure. Please feel free to reach out for any further feedback as we continue to improve the product.