SocialPilot‑ Auto Social Post
AI Social Media Post Scheduler for Shopify - SocialPilot
Rating
3.5
feedback
2
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#5,205
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Reviews Summary
The reviews for SocialPilot are mixed, with one user expressing frustration over the lack of clear instructions on removing social accounts and the limitations on the number of accounts that can be added. The user also mentioned a lack of proper response from support, leading to a feeling of being misled and unhelped. On the other hand, another user gave a 5-star rating, praising SocialPilot for simplifying social media management for their Shopify store and saving them time.
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Sept. 13, 2025
Rating: ☆☆☆ I’m not happy with SocialPilot so far. There are no clear instructions on how to remove a social account from the platform, which is very frustrating. It advertises the ability to connect up to 10 accounts, but I’ve only been able to add 5. Nowhere in the app does it clearly state these limitations. I reached out to support, but there’s been no proper response. At this point, the service feels misleading and unhelpful.
We sincerely apologize for any inconvenience caused. Your feedback is extremely valuable to us, and we truly appreciate you taking the time to share it. To help you better manage your accounts, we've now added a Manage Accounts section within the Shopify app, which allows you to remove a social profile easily. You also mentioned seeing an ad that allows adding 10 accounts. Could you kindly share more details about it, such as where you came across it? Since we launched our Shopify services, we've only offered a single plan supporting 5 accounts. We would like to understand if there is any contradictory information available so that we can review and address it promptly. Thank you again for your feedback—we truly value your input and are here to ensure your experience is smooth.
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