Sold Count: Product Sale Proof
The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include great features, customization options, and responsive support from the team. Users appreciate the wide range of options and the ability to showcase sales numbers and social proof on their webstore. However, there are also negative reviews mentioning issues with pricing, lack of response from the developer, and concerns about being unfairly charged. Some users reported problems with the app manipulating them into custom offers and charging them without consent. Additionally, there were complaints about the app changing storefront code and the lack of communication from the support team.
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No customer support for app. Look elsewhere
I had a very disappointing experience with this app. I was charged €8.73, even though I did not use the app and uninstalled it in July 2026. I contacted the developer several times requesting a refund, but I have not received a response. Shopify Support also confirmed that the refund is still unresolved. I feel that I was unfairly charged and left without proper support. I strongly recommend that the developer respond to customers and resolve refund requests instead of leaving them unanswered. I am still waiting for my €8.73 refund.
a very great tool very usefull
Thank you for your review! We are always trying our best to improve our products and service to delivery best value to merchant.
Good application and support. Great features and it looks good on product page. However, the pricing has to be reviewed as it's on the higher side. Thanks
Thank you for your insightful review! We always want the best for our merchants. So our pricing can be flexible. Please contact us and share us your need. We will establish a better plan to you.
Do not trust this app, it manipulated me to have a customed offer and said there's no charges and if i will checkout the sent linked from the chat they said no extra charges. In order for me to have more or unlimited uses since it wasnt that useful when scaling. Now I can't access after confronting and found out that they still charged me. I then asked why they do it but they did something and can't message them on their app. 1. Be aware on this app i recommend do not trust be careful and dont recommend investing your money. 2. Manipulative and Liar 3. No values and character.( this is the worst to have business) 4.I tried to give feedback to help them but it gave them to take advantage a good user.
Hello, I am Ocean - customer support from Sold Count app. First of all, I am sorry issue that you have experienced. My team and I always want our users to be happy and successful by using our solution. But I think there was a misunderstanding. We have open refund policy .if users do not get value from our app; Please let me have a chance to support you to solve the problem. Our team and I will do our best to solve it. I look forward to hearing from you.
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