SoldLive: FB & IG Live Selling
Facebook and Instagram live selling made easy
Rating
4.6
feedback
128
chart
#3,181
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
9%
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Less than a year
62%
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More than a year
28%
Reviews Summary
The Sold Live app has received a mix of positive and negative reviews from users. Positive aspects highlighted by users include the app's seamless integration with Shopify, automatic fulfillment of orders, ease of use for live sales, user-friendly interface, and excellent customer service. Users appreciate the app's ability to streamline backend operations, save time on manual tasks like invoicing, and enhance the overall live selling experience. On the other hand, negative feedback revolves around issues with customer support responsiveness, difficulties in troubleshooting certain problems, and limitations in selling on platforms other than Shopify. Some users have also faced challenges with technical issues during live sales, impacting their sales performance.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 18, 2024
This app is very easy to setup and use. And they were very quick to respond to some questions we had about how exactly it works since our business process is a little bit different than a normal retail store!
Dec. 11, 2024
We’ve absolutely loved using this software! It’s incredibly easy to navigate and has been a tremendous help in meeting our needs. A major plus is that they charge a simple monthly fee instead of taking a percentage of sales, which is a huge benefit. Their team is also very knowledgeable and always ready to assist if needed. Highly recommend!
You were a great customer! All the best with you as you explore your mobile app vendor's live selling functionality. I'm just glad you're not leaving us for CommentSold! You are more than welcome to return to SoldLive in the future. In fact, I just loaded a $75 credit into your account if you decide to use us again :) Thank you for your taking the time to write a review without even being asked to!
Nov. 12, 2024
I have been trying to get in touch with them via email for continuing to take a monthly fee even though I have opted out of their program per the email I got from them stating it wasnt a great fit because I barely used it. So why is NO ONE responding to my messages!!!!!!!!!!!!
We replied to all your emails explaining that we were unaware that Shopify automatically charged your store for our app after they froze (and then unfroze) your account. Your store was frozen by Shopify (not us) for several months, and then they automatically billed you when they unfroze your store. We refunded your charge when we learned that Shopify unfroze your store and charged you. Please check your spam folder as it does not seem like our email responses are reaching you.
May 3, 2024
Really great app, Genius actually! We've never done lives before so was trying to figure out how to do it and research lead us to this app. Which is the only app if you wanna do this as a Shopify seller as it invoices directly from Shopify seamlessly, we have automatic fulfillment set up for all our products and the orders that came through the app fulfilled automatically. We also have different variants per product and the customers received DM's on IG to select all the variants in our product sets and managed to check out without issues. I feel like I could start a live sale only business to make money with this app. Go for it!
Thank you for your review. It's amazing that you did $15K in sales on your very first live with SoldLive! We love working with Shopify Plus stores like yours that sell high quality products to a rabid fanbase. And the success you found just a couple days after installing SoldLive is more a testament of your awesomeness than our software. We're just happy we can automate the invoicing for you to take the boring work off your plate. Look forward to many more successful Instagram live sales together!
April 23, 2024
Sold Live has completely transformed the landscape of live product selling with its innovative platform! As an enthusiastic user, I’m thrilled to share how this app has revolutionized the way I engage with live streaming sales events. One of the standout features of Sold Live is its seamless integration of live streaming and e-commerce, allowing sellers to showcase their products in real-time while interacting with viewers in a dynamic and engaging manner. The ability to ask questions, make inquiries, and even place orders directly within the live stream creates an immersive shopping experience like no other. The app’s user-friendly interface makes it incredibly easy for sellers to set up and manage their live streams, with intuitive tools for uploading product images, writing descriptions, and setting prices. Additionally, Sold Live offers built-in marketing features to help sellers reach a wider audience and drive sales, including promotional banners, social media integration, and targeted notifications.
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