SoldLive: FB + IG Live Sales
The reviews are overwhelmingly positive and describe SoldLive as a major time-saver and business booster for live selling on Shopify, Facebook, and Instagram. Many merchants praise the app’s ease of use, smooth claiming and checkout flow, automatic invoicing/fulfillment, and features like overlays, daily posting, and direct Shopify integration. A recurring highlight is the support team, especially Joe, who is frequently described as responsive, knowledgeable, and willing to jump on calls, troubleshoot issues, and even customize features. Several reviewers also appreciate the straightforward monthly pricing model and the fact that it does not take a percentage of sales. The main negatives are relatively limited but important. A few users report inconsistent support experiences, including slow email responses, lack of phone support, and difficulty resolving technical issues through screenshots alone. Some reviewers mention bugs or reliability problems, such as customers not receiving checkout messages on certain live sales or products not updating correctly on Facebook. There are also feature gaps noted by users, including the desire for multilingual support and the ability to sell on other business platforms. Overall, the app is seen as highly effective, with most criticism centered on support responsiveness and a handful of missing or imperfect features.
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This is a fantastic app. Our entire business runs using SoldLive through Instagram Lives and in Instagram Stories. Our customers are obsessed with how smooth the claiming and checkout system is so that’s the real sign of a functional platform there. Before we had SoldLive we did everything manually and so this app has changed our lives COMPLETELY. The team are also VERY responsive whenever we’ve had issues or curious if a feature can change slightly. We are very happy and definitely recommend!
We've had a great experience. The platform is easy to use, saves us a lot of time, and the support team is amazing. They're always quick to help and genuinely care about their customers' success. Highly recommended!
sa serai bien qu' on puisse choisir la langue car nos client ne parle pas tous anglais
Bonjour, vous pouvez personnaliser le salesbot pour qu’il parle en français, ainsi que tous les titres des boutons. Veuillez consulter votre e-mail afin que nous puissions vous aider à ce sujet lors d’un appel Zoom.
A Must-Have App That Truly Delivers – SoldLive is a Game Changer If you're selling live on social media through Shopify, SoldLive is not just a tool — it's the backbone of your business. I've been using this app for over three years, and I cannot stress enough how incredible it is. Other companies will make promises, but Joe and his team at SoldLive actually deliver. Before SoldLive, I would finish a live sale and spend days invoicing customers — it was exhausting and time-consuming. Now? Orders are processed automatically, and most are paid before my live even ends. The amount of time and stress this saves is unbelievable. Their pricing model is another huge win. It’s clear, fair, and straightforward — no percentages taken from your sales, which makes a massive difference to your bottom line. That alone sets them apart. I once tried another company that promised to build a custom app and help grow my sales. They failed to follow through on everything, my social media engagement plummeted, and my sales dropped by 90%. I quickly switched back to Joe and his team, and not only did my business recover — it came back stronger than ever. What really sets SoldLive apart is the support. Joe and his team understand live selling like no one else. They’re available for Zoom calls, answer questions promptly, and genuinely care about your success. They're not just a service provider — they're a strategic partner. If you're serious about live selling, signing up for SoldLive will be one of the smartest decisions you'll ever make. This app works, and the team behind it is second to none. Jillian Magee Fancy That! Jewellery & Accessories https://www.facebook.com/fancythatjewellery @fancythat12
WOW! What a time saver! Love the app and it's ease for not only our business, but our customers! It is an absolute game changer for sure. Joe is great to work with and makes our decision to use SoldLive a no brainer!
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