soona ‑ Content For Commerce for Shopify

soona ‑ Content For Commerce

virtual product photo studio

Developer

Rating

5.0

feedback

22

Reviews

chart

#12,176

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    32%
  • Less than a year
    45%
  • More than a year
    18%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with most users giving it a 5-star rating. Users appreciate the ease of communication, quality of work, professionalism, and creativity of the Soona team. They highlight the seamless process from booking a shoot to receiving high-quality photos that enhance their products. The live viewing feature during the shoot, ability to provide feedback in real-time, and the affordability of the service are also praised. However, there is one negative review mentioning subpar photography quality and poor customer service, which resulted in dissatisfaction with the overall experience.

Highlights

Positive feedback on ease of communication, quality of work, and professionalism
Praise for the seamless process from booking to receiving high-quality photos
Appreciation for the live viewing feature during the shoot and ability to provide real-time feedback
Affordability of the service is highlighted
One negative review mentioning subpar photography quality and poor customer service

Rating Breakdown

  • 5
    95% (21 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 18, 2024

Maddie with the Customer success team at soona was amazing! We would have cancelled all our shoots if it had not been for her assisting to ensure we understand the platform and went above and beyond for scheduling and followup. This is how a company gets recurring business and learns when scaling. Maddie really cared and wants to take the bad initial experience we had and make it better for us and future customers. She also let us know about other useful soona products that we will for using in the future. Additionally, the photographer Jazmin was fantastic! She and our stylist went above and beyond to capture the look and feel of the brand to produce amazing content for every product and persona sceranio. And, the models. I've never seen a happy baby for 2 hours let alone a happy baby taking photos. Thank you team at Soona MSP and support for making this shoot possible, This will help us launch our brand and get out in the world with professional quality images to reflect the high quality product.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2024

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

Although chat and text are nice, I think it's still helpful to have a phone contact. Otherwise everything has worked out nice.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Soona is A 1 and they set you up to win. They have a wealth of information and technological tools to improve how you market and promote your products and they have great intergration tool for platforms like shopify, amazon, and canva-to name a few.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Soona is proving to be a quality partner. They are reliable and Megan from the Denver studio is amazing. Great work! thank you Soona :)

Store

GetPop

Using app

About 2 months

Total reviews

2

Average rating

5.0

All reviews

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