ZigZag Returns & Exchanges
ZigZag Returns & Exchanges
Rating
4.7
feedback
416
chart
#3,394
All reviews
Rating Breakdown
Review RSS Feed
Sept. 26, 2023
We had a problem with the alignment of the returns center on mobile & Caroline and her team were able to fix it in a timely manner! LOVE this app, makes the return process so easy for us + our customers & the support team really is there to solve any issues! Thank you so much!
March 14, 2023
Very good experience with this app. Great customer support and seamless returns process. Id recommend
Thank you for your positive review, We are really glad you are enjoying the app! All the best Sorted Returns
Jan. 16, 2023
Great work guys. I love the auto-generated white label page to return items. Generally very good value. It builds trust with users to know they can come and return items on the page for free.
Thank you for your positive review, We are really glad you are enjoying the app! All the best Sorted Returns
Aug. 11, 2022
I am really impressed so far. The app is professional looking, customizable and all automated. The app is exactly what I've been looking for to handle returns. There are still some areas that I may need help with setting up but so far is working flawlessly. The customer services have been really great in helping me getting started and with the advice they've given me. Thank you!
Aug. 3, 2022
Great app for sorting out customer returns, it’s a great app to use, I highly recommend. My customers find the return portal easy to use.
Great to have you onboard Focus Man Fashion, and that's brilliant to hear your customers find the process easy to use. We are certain this will save you and your customers time, and guarantee they have a great return experience which keeps them coming back Anything more we can assist with please don't hesitate to contact support within the in app chat Best Sorted Support
Aug. 2, 2022
Great app with brilliant support, got me up and running very quickly and my customers can return very easily
Great to have you on board VoltPPE, and pleased to hear you had a positive experience. Anything we can assist with please don't hesitate to contact the team through the in app chat.
June 20, 2022
great service, even better client support team, was able to get on a call with their team in minutes to help with some questions i had - thanks jodie!
Thanks for the review, we really appreciate it and it was my pleasure! Have a great day!
May 11, 2022
We have been using the Clicksit App with our sister Shopify site for a couple of years now and didn't hesitate to sign up again for our Roadskin website. the App is SUPER easy to use and the support is fantastic. Wholeheartedly recommend
March 11, 2022
Really simple installation process and the support team are amazing. Quick responses with any issues sorted out the same day. Couldn't recommend clicksit enough to anyone looking for a really smooth and simple returns process.
March 10, 2022
Works great, especially for those based in Northern Ireland! The UI is not as beautiful as some of the other platforms, but they make up for it with excellent service and regional coverage.
Feb. 21, 2022
These guys are amazing! very responsive and always get issues resolved quickly. Couldn't recommend them enough.
Feb. 14, 2022
This application was really easy to set up and I have been using it almost a year. What’s great about it is that it gives my customers and visitors a sense of security. They know if they want to return something there is a solid system in place. I definitely recommend this application for any ecommerce store that accepts any sort of returns.
Jan. 20, 2022
Excellent app. Easy to use and lots of great options to allow you to configure it to work for your scenario.
Dec. 24, 2021
It made returns easy to handle, for the customer and for me - easy to install and use, I am very happy!
Dec. 22, 2021
We were unaware of this app until we were contacted by one of their team, Jodie. Jodie was fantastic in explaining the app and providing a demo. She was on hand to provide after installation support. The app itself is very slick, blends into our own website and interface, making it comparable to some of the returns platform featured by high street brands. It has elevated our brand as one customers can trust. Top marks to the team and Jodie in particular.
Dec. 16, 2021
The clicksit team was promt enough to resolve the issue very quickly . The service has been working smoothly till date apart from few tech glitches which were resolved quickly .
Dec. 6, 2021
Great so far - would definitely recommend. New features added regularly and makes managing and tracking returns a lot easier. Now, if people just knew what their bed size was before they ordered, that would really help our business.
Dec. 5, 2021
This has really streamlined our returns process and I no longer have to track in excel. Thanks for making such a useful app for small businesses! I have an online clothing store for fuller bust women and naturally we get quite a few returns so it's useful to have an app to process it and keep on top of inventory.
Dec. 2, 2021
If you want to offer a painless and friendly returns process to your customers, then look no further. The returns process is completely automated. We pay for the returns simply because it offers a good customer retention policy to do so and offering this service on your website also helps the prospective customer trust your site and shows that you have taken the time to offer a seamless returns process . Just make sure you update your terms and conditions to reflect same. To summarise: Your returns process will be simple, effective and most importantly less time consuming for you and your customers.