Spark —  UGC Video Carousel for Shopify

Spark — UGC Video Carousel

Add UGC & reels video section with video slider &...

Rating

4.8

feedback

43

Reviews

chart

#418

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    21%
  • Less than a day
    19%
  • Less than a month
    47%
  • Less than a year
    12%
  • More than a year
    0%

Reviews Summary

The reviews for the Spark Shopify App are overwhelmingly positive, with users praising its functionality, ease of use, and customer support. Many users highlighted the app's ability to display shoppable videos effectively, improve engagement, and boost conversions on their online stores. The customer service team, particularly Dhanesh, received high praise for their quick responses and helpful assistance in resolving any issues. Users also appreciated the app's customization options, seamless integration with Shopify, and the overall professional look it added to their stores. However, there was one negative review mentioning complications with the app.

Highlights

Positive feedback on functionality and ease of use
Praise for customer support, especially Dhanesh
App's effectiveness in displaying shoppable videos and improving engagement
Seamless integration with Shopify and professional appearance
One negative review mentioning complications with the app

Rating Breakdown

  • 5
    95% (41 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (2 ratings)

Reviews with Text

  • 84% (36)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 26, 2026

One the best Shopify app for showcasing UGC content specially video reviews. User experience is really good: easy to setup and configure. Most importantly: it doesn't slow down the site. Also, customer support is very good. Highly recommended Spark app!

Store

Pudl

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

L'équipe m'a accompagné pas à pas pour ma demande, très bon service, je recommande vivement.

Store

BLB

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Spark has been with me since the beginning of my business journey. It truly helped me turn my videos into real results that brought in sales and supported my growth. I genuinely trust Spark because it has grown alongside my business and consistently delivered for me.

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 20, 2025

They stopped my videos a few days after I upgrated to $49 a month, with no notice, now they ask $199! For the vid app!! Please refund my current month of $49 - I am done with you

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello, The videos were hidden on your store, as the 25,000 views included in the $49 plan have been fully used. We understand this may have felt quick, but we can see that there was a good amount of traffic on the store. A good number of influenced sales also came from the videos. We also understand that the next plan at $199 may feel steep. However, we do create custom plans for stores that don’t require that many views. The highest plan is mainly intended for larger stores with higher view requirements, and it’s never our intention to force anyone onto that plan. That said, we’ve issued a refund from our side. We believe it’s important for our customers to move to paid plans only if they are satisfied with the results. Please check once to confirm whether the refund has been credited successfully to your account. Please do let us know if we have done everything right by your store, or if you’d like to work with us on anything else to resolve this and move forward

5 / 5 Share

Dec. 1, 2025

The app works fantastic. Had an issue with displaying the right feed on the right product page. Reached out to support and Dhanesh helped me out within 2 minutes. Amazing customer service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

All reviews

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