Sparq AI Search & Filter

Capybara Space, Firstly, for the benefit of our community and potential customers, we'd like to state unequivocally that based on our thorough investigation, this review does not appear to be genuine. Here's why: - Support Requests: Despite your claim of reaching out to our support team, we have found no record of any correspondence or request from your end. - Error Message Discrepancy: Our app does not display the message "Oops, something went wrong" within its panel. Our technical team has confirmed this after a comprehensive review. - Store Product Count: Your store has only one product listed. It's highly unlikely for a store with a single product to require a Search and Filters app. This further casts doubt on the authenticity of your feedback. View Screenshot - https://imgur.com/WI2zCK4 While we always welcome genuine feedback, both positive and negative, as it helps us improve, it's crucial for us to ensure that the information presented to our users is accurate and trustworthy. If you have genuine concerns or issues, we urge you to reach out to us directly at [email protected] We're committed to assisting all our users and ensuring they have a seamless experience with our app.

Thank you for your review. We didn't try to charge you $600, but we were telling you upfront about our pricing for your catalog size. Do note that our pricing is aligned to the number of products in your store. I can see in your store you have about 160,000+ products. This is a huge catalog and even Shopify is limited in providing filters with such a catalog size. For eg. you can see that your collection page, https://www.fantasyforged.ca/collections/all has no native Shopify filters. Our app would have easily provided filters for such a huge catalog and made it easy for your shoppers to quickly search for their desired item

Hey Francesco🖐️, Thank you so much for your valuable review. We are constantly working to improve sparq, still we would love to get your views on scope of improvement. Feel free to contact us for any help.

Hi Veerle, It's really unfortunate to hear about it. Please contact our support, they'll definitely be looking into the issue and solve it ASAP.

Hello There, I am sorry to hear about your experience but it seems you never configured the app. Sparq search needs to be integrated with your theme which can be done via your developer or we provide the onboarding support at no cost to all of our customers. I do not see you ever reached out to the support for integrating Sparq for your store, though we send out multiple emails requesting if you need support with onboarding. I would request you to reconsider your review as it does not reflect our services and app functionality correctly.