All reviews

Rating Breakdown

  • 5
    98% (333 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Feb. 13, 2021

Really great service. They happily made any changes I requested and were very responsive and pleasant to deal with. The app works very well too. Would recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

I had to make a few changes to the default functioning of the app for it to work smoothly in my store - but the team provide fantastic super quick support and were able to accommodate my needs. And I have been truly a pain in the neck so I really appreciate all of the support! Very happy 100% recommend this app.

Using app

25 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Feb. 10, 2021

App is just what I was looking for, simple to use and if you're a tech idiot like me the support is fast and friendly !!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

Good product with amazing customer support. Really helpful making slight adaptions to suit my shopify store.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2021

It is a very useful app for product addons . The add on placement on the page can be customized as per our requirements. Customer support is prompt and provides quick solutions. App itself is easy to use and configure.

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 5, 2021

Customer service is a huge help with all my requests and tweaks. Very happy with this app and highly recommend using!

Using app

About 1 year

Total reviews

20

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Super happy with Product Addons as a Shopify application. Had a minor customer support issue when installing; they fixed it within (literally) four minutes. Great support!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

The app does exactly what I wanted at a reasonable cost - I can change the label, add the products I want to show, no spammy pop-ups and it does not auto-select products at the checkout for the customer, which could only serve to irritate them. I had some compatibility issues with my theme, but their technical support dealt with the issues swiftly, and added some custom coding to fix the issues.

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 27, 2021

Excellent customer support, always responsive and has fixed any issues we have had. We love this app and is exactly what we were looking for.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

Installed on my store and works exactly as described. Customer support was fast and effective when I had a small issue (that was my fault.) This is a great app and this company is great. Recommend.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

Easy to set up and works right out of the box! Great support - they helped me figure out a really silly mistake I made and get right to selling!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

Great app. Does exactly what it says. We are a small business so every little boost helps! Fantastic support throughout - especially Salman who has gone out of his way to help us and customised our app to our needs and required. Thank you thank you thank you!

Using app

3 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Jan. 19, 2021

This is a great Add-On App with lots of different customizable designs. Their support is also amazing and quick to answer questions! Highly recommend.

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 19, 2021

I used this app to include a choice of greeting cards to go with our products when sending as a gift. This is by far the best add on app I’ve tried and the best customer service I have ever had on any SHOPIFY app. They coded something for us within a couple of hours and were extremely friendly and helpful.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

Excellent app, and support team. They helped with integration and lazy load. They are extremely responsive, they do work in a different timezone, but they are responsive as soon as they start working on what needs to happen/troubleshoot.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

This app is really good! The customer service is very fast and they set up everything as wanted and made it work perfectly for our needs.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

One of the BEST customer service I have seen from a Shopify app teams excellent feedback and immediate response. They are awesome!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

Awesome app! I'm not at all good at installing apps and the customer service was really fast and helpful, really appreciate this. Thanks xx

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Apps are only as strong as the support they can provide. I've had this app on my eye to install, and after searching through the entire product addon market, I decided on them (out of a tough 3 choices). Once installed, their support team responded immediately and were amazing with their help!

Using app

2 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

This app allowed us to add multiple product options and attribute costs to each line in the dropdown menu. The team a super helpful and have edited certain parts of the code to meet our needs. Highly recommend this app as the customer service is brilliant!

Using app

About 3 years

Total reviews

3

Average rating

5.0