All reviews

Rating Breakdown

  • 5
    98% (274 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 99% (276)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 19, 2021

This app is great and easy to use. I needed some customization and Harshita at Spice Gems worked with me to provide and install some custom code to do exactly what we needed. Communication and customer service was super fast. My store looks great and functions as needed. Also looks great on mobile. I would recommend this app to anyone who needs "Add-ons".

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Great app and wonderful help with setting up the app to suit our website theme. Thank you so much for your excellent customer service Spice Gems!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

This app has exceptional customer service. They helped install the app, and when I ran into a small issue they resolved it very quickly. I use this app to provide add-ons to my products and I like how customizable it is.

Using app

8 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 11, 2021

I had to make a few changes to the default functioning of the app for it to work smoothly in my store - but the team provide fantastic super quick support and were able to accommodate my needs. And I have been truly a pain in the neck so I really appreciate all of the support! Very happy 100% recommend this app.

Using app

25 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Feb. 10, 2021

App is just what I was looking for, simple to use and if you're a tech idiot like me the support is fast and friendly !!!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

Good product with amazing customer support. Really helpful making slight adaptions to suit my shopify store.

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2021

It is a very useful app for product addons . The add on placement on the page can be customized as per our requirements. Customer support is prompt and provides quick solutions. App itself is easy to use and configure.

Using app

2 months

Total reviews

11

Average rating

4.3

5 / 5 Share

Feb. 5, 2021

Customer service is a huge help with all my requests and tweaks. Very happy with this app and highly recommend using!

Using app

4 days

Total reviews

26

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Super happy with Product Addons as a Shopify application. Had a minor customer support issue when installing; they fixed it within (literally) four minutes. Great support!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

Easy to set up and works right out of the box! Great support - they helped me figure out a really silly mistake I made and get right to selling!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

This is a great Add-On App with lots of different customizable designs. Their support is also amazing and quick to answer questions! Highly recommend.

Using app

3 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 12, 2021

Excellent app, and support team. They helped with integration and lazy load. They are extremely responsive, they do work in a different timezone, but they are responsive as soon as they start working on what needs to happen/troubleshoot.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

This app is really good! The customer service is very fast and they set up everything as wanted and made it work perfectly for our needs.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Apps are only as strong as the support they can provide. I've had this app on my eye to install, and after searching through the entire product addon market, I decided on them (out of a tough 3 choices). Once installed, their support team responded immediately and were amazing with their help!

Using app

2 days

Total reviews

16

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

This app allowed us to add multiple product options and attribute costs to each line in the dropdown menu. The team a super helpful and have edited certain parts of the code to meet our needs. Highly recommend this app as the customer service is brilliant!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

I had a custom theme so i couldn't find the right piece of code to install the app manually. I reached out to the customer service, and they were insanely quick and effective. Had exactly what i wanted afterwards! Great app & service

Using app

7 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 26, 2020

The team has been very supportive and helpful in assisting us each step of the way. They even helped us develop the feature to suit our aesthetic needs. Great app and team.

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 22, 2020

Great App! Amazing customer service. We needed some css help, everything was fixed up looking how we wanted in less than 48h.

Store

OPEONGO

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2020

Product Add Ons enabled us to easily give recommendations with our entire product line. We were able to not only modify the look and functions to better fit with our existing tools, but the Product Add Ons development team was happy to assist us with some customization help and had a change request done in 24 hours for us

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

Don't be put off if the app doesn't look how you'd like 'out of the box'. Reach out to their support and (if your experience is anything like mine) you will have EXACTLY what you need within the space of a few quickly answered emails.

Using app

6 days

Total reviews

2

Average rating

5.0